Move beyond basic contact centers. Build intelligent contact centers with predictive dialing capabilities, intelligent call routing, and automatic call distribution. Provide omnichannel support on SMS, WhatsApp, Facebook, and more.
Choose from 30+ diverse APIs and customize use cases as you need. Exotel’s clean, simple and well-written APIs make the integration a no-brainer for you.
Engage with customers across all popular digital channels with AI & NLP-powered bots to provide support. Assist customers in real-time with co-browsing support.
Configure voice AI bots on live call streams to have human-like conversations, assist sales agents and monitor conversations in real time.
Deep dive into metrics with a single click and analyze call pickup rates, statuses, SMSes delivered, failure reasons, and more.
Provide a seamless, secure, and passwordless customer verification experience through SMS, Voice, and nOTP authentication.
Save cost, reduce user drop-offs, and increase product adoption.
Exotel makes your onboarding effortless with dedicated delivery managers and migration architects who guide you with development, integration, deployment, and testing.
Business continuity is non-negotiable for you and for us. Get your queries answered faster round the clock with a first response time of less than 30 minutes.
We are there with you when things are smooth or rough. Connect with dedicated customer success support to report issues, successes, worries, and new possibilities.
Decrease in Operational Costs
Daily engagements on voice, messaging & video
Agents on cloud
Enjoy higher connectivity rates than legacy telcos. With patented monitoring and products, backup routes, and scalable infra, Exotel powers 40+ million daily calls with 99.97% uptime.
Shield your business & data from security breaches. Get enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.
Get access to the most flexible, affordable, and fully compliant internet calling solution. Exotel is India’s only ULVNO-licensed operator that offers software, infrastructure, bots, and telco lines over the cloud.
Dedicated infra-monitoring team keeps an eye on infrastructure round the clock to ensure your business continuity never takes a hit.
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Get a demo of our full stack suite and see the full power of Exotel.