Click to Call: Our Click to Call APIs connect your customers on the website with the relevant agents while they are still interested in the product.
Call Recording: Our call center software allows you to monitor calls and make better business decisions. Helps in training agents, customer dispute resolution, and taking data-driven business decisions to offer a great customer experience.
IVR: Give your customers a seamless experience every time they call you. No more wasting time on IVR prompts that are not helpful. Customize, sound professional.
Call Tracking & Analytics: Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
Pop-up On Incoming Calls with Customer History: When an existing customer calls, a pop-up with customer history like name, phone number, and call history will be displayed.