Fully functional FREE trial with 1000 free credits


All our plans come with a no-commitment, 15-day FREE trial. No need to just look from a distance, you also get to play with the product! Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account. Get Rs. 1000 worth free usage (Calls & SMS) to explore and test all our features.



County Wise Plans



6 Months validity

4999 Rental 

5000 Credits 

3 Agents 

1 Exophone 

Unlimited Channels* 

Multilevel IVR

Most Popular



12 Months validity

10499 Rental

9500 Credits

6 Agents

2 Exophones

Unlimited Channels*

Multilevel IVR



12 Months validity

10499 Rental

39000 Credits

Unlimited agents

10 Exophones

Unlimited Channels*

Multilevel IVR

Custom Solution for Enterprise

Get in touch

We work with some of the top tech-driven companies and help them with customized cloud telephony solutions



*Has a Fair Usage Policy (FUP). Contact sales to know more
**Prices mentioned are excluding taxes

Here’s the rationale behind our pricing.

All our plans come with the following features

  • Missed call services
  • Dynamic call flows
  • Call & SMS campaigns
  • Call recordings
  • Call & SMS APIs
  • Daily email reports
  • Reports and analytics
  • Real-time notifications
  • Automated calls & SMS

Frequently Asked Questions

What is an Exophone?

An Exophone is a virtual phone number on the cloud. This virtual number allows you to take multiple calls at the same time. Device intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.

How many minutes of usage do I get?

Exotel works on a credit system and 1 credit = 1 rupee. For eg. In a Rs 9,999 plan you have 5,000 credits. You can use these credits for incoming calls, outgoing calls and sending/receiving SMS

I want to have more than 6 agents what should I do?

If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at Rs. 199/month. You could also pay a flat fee of Rs. 1200/- per month and add an unlimited number of agents.

Can I make international calls or send international SMS?

Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.

Do you have a fair usage policy (FUP) for monthly usage?

We do not have any FUP for monthly usage. Your usage can vary according to your business needs.

Do you have any restrictions on the number of channels allocated to an account?

We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.

What is the validity of my trial account?

The trial account is valid for 15 days and credits for Rs 1000 only with daily reducing balance.

What forms of payment do you accept?

You can make a payment via credit card, debit card, net banking or cheque.

Our Special Plans for Startups & Non-Profits

Exotel for Startup

If you’re an early stage startup who is looking to integrate communication over calls and SMS with your product, we’d like to help.

Exotel for Non Profit Organizations

If you’re a non-profit organisation or a social enterprise working towards a cause, we would like to offer you Exotel at a discounted price through our Non-Profit initiative.

What Our Customers Have to Say About Exotel


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


Try Exotel Free for 15 Days

Get ₹ 1000 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.



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