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Transform customer engagement with our AI Voice Assistant. More than a bot, it’s your conversational partner, fluent in Hindi, English, and Hinglish. Available 24/7, it learns continuously for meaningful, personalised interactions. 

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Drive Reliable and Trusted Customer Engagement

40%

Reduction in Agent Workload

25%

Increase in Sales Conversion Rates

20%

Improvement in Collection Efficiency

Powering 7000+ Businesses in 60+ Countries

Benefits of
AI-powered Voicebot

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Sales

  • Engages potential buyers with persuasive product presentations, like showcasing iPhones.
  • Suggests alternative products and discounts when initial proposals don’t pique interest.

Customer Support

  • Solves customer issues and addresses inquiries effectively.
  • Escalates complex problems to the appropriate ticketing system for resolution.

 

Recruitment Assistance

  • Conducts initial screening interviews and gathers candidate information efficiently.
  • Filters candidates early, saving HR time and effort.

 

 

Appointment Coordination in Healthcare

  • Manages appointment scheduling by tapping into calendar availability through API checks.
  •  Offers seamless booking experiences, syncing with open time slots automatically.

 

Service Scheduling

  •  Facilitates service bookings for various products.
  •  Coordinates maintenance or service timing aligning with customer schedules.

 

EMI Collections

  • Proactively reminds customers of upcoming EMI dues and offers a payment link upon agreement.
  • Informs of possible repercussions in case of payment delinquency.

 

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The Capabilities That Makes It a Strong Choice for Your Business

Accurate and Human-Like Conversations

  • Human like comprehension: understanding of the intent and emotion of the query
  • Semantic search: capability to synthesize the response using semantic search based on the user query intent
  • Empathetic responses to match the user intent and emotion
  • Support for multiple languages

Seamless UX

Best in class streaming pipeline with exceptional latency and superior network jitter handling:

  • Speech recognition
  • Noise cancellation
  • User Interruption handling
  • Listening queues to manage any processing latency
  • Personalized responses (user name, conversation context etc.)

Adaptable to Multiple Business Scenarios

  • Configure to suit any business functions like sales, customer support etc.
  • Adaptable tone, glossary to match to the company policies and branding
  • Customisations based on the goal of the conversation

Ability to Learn From Multiple Sources

  • Documents: users can provide documents as input to the bot and bot can answer queries based on the documents
  • Rules defined by the users

Deployment Friendly

  • API integration: integration with external API for actions and information
  • Multi-platform: Available as a streaming applet, PSTN number, Whatsapp calling, SDK
  • Fallback options

Scalable and Reliable

  • Continuous improvement: conversation rating based on user rating and based on goal tracking
  • Resilient: Horizontally scalable, 24x7 availability etc.
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Customer Experiences That Speak Volumes

Experience our Gen AI Voicebot built for your use case.

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FAQ

A voicebot is an AI-powered voice assistant that talks to callers on phone calls, understands what they’re asking in natural language, and responds in speech to help complete a task like answering questions, checking status, booking an appointment, or routing the call.

  • 24/7 availability without expanding agent teams
     
  • Faster response for routine, high-volume queries
     
  • Reduced agent workload and lower support costs
     
  • More consistent, policy-approved customer responses

Traditional IVRs rely on fixed menus and keypad inputs. A GenAI voicebot enables conversational interactions callers can speak naturally, ask follow-up questions, and the bot can understand intent even when phrasing varies. When the query is complex or sensitive, it can hand off to a human agent.

  • FAQs (policies, pricing, eligibility, how-to queries)
     
  • Order/ticket/complaint status checks
     
  • Call routing based on intent and urgency
     
  • Capturing details before handoff to reduce AHT

Voicebots can qualify leads, answer product questions, handle common objections with approved messaging, and book demos or callbacks. They’re especially useful for first-touch inbound calls where speed and consistency impact conversion.

They can book, reschedule, or cancel appointments on a call, check availability through system integrations, and share confirmations/reminders reducing missed appointments and saving staff time.

Yes. Voicebots can run payment reminder calls, explain pending dues, share next steps (like a payment link), capture commitment-to-pay, and escalate to an agent for exceptions such as disputes or high-risk cases.

  • BFSI: banking, lending, insurance, collections
     
  • Healthcare: appointments, reminders, patient queries
     
  • E-commerce & Retail: order status, returns, delivery updates
     
  • Logistics & Delivery: shipment tracking, rescheduling, issue reporting
     
  • Telecom: plan queries, service requests, troubleshooting
     
  • Travel & Hospitality: bookings, changes, confirmations
     
  • Education: admissions queries, follow-ups, scheduling
     
  • Real Estate: lead qualification, site visit scheduling
     
  • Utilities: service requests, complaint logging, payment reminders