Power your campaigns with the right channels, audience segmentation, deep analytics, and immersive experiences to enable fast conversion with high lifetime value for every customer.

 

 

Powering 7000+ Businesses in 60+ countries

Customer Engagement Platform for Contextual Connected Conversations

With an array of communication channels, tools, tailored solutions and personalized

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Contact Center

Leverage a highly scalable, reliable, and intelligent enterprise contact center solution that eliminates your dependency on telco providers and helps you build connected, omnichannel conversations throughout channels.

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Voice

Scale business communication with the most reliable and easy-to-use voice platform. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys.

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Messaging

Scale conversations, CX and customer retention with the most reliable omnichannel messaging solution that brings channels, data and insights into one place.

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House of AI

Turn customer conversations into engaging, human-like experiences. Craft immersive customer interactions that dives deep into context, sentiment, and intent for dynamic, personalized responses.

Boost Marketing RoI with Contextual and Hyper-personalized Marketing Campaigns

Leverage untapped potential and transform them into monetization opportunities by diving into customer conversations —address queries, resolve tickets, close deals.

Make every engagement count. Reach leads on their most preferred channels with personalised messages that customers can resonate with.

Put Gen AI bots to work for you. Connect with potential leads effortlessly. Our Gen AI bots are equipped with a knowledge system, including customer history, ensuring instant and informed interactions.

Evolve your campaigns in sync with your customers. Gain a panoramic view of every interaction, highlighting key moments that matter most. Tailor your campaigns for maximum impact and customer resonance.

Leverage untapped potential and transform them into monetization opportunities by diving into customer conversations —address queries, resolve tickets, close deals.

Make every engagement count. Reach leads on their most preferred channels with personalised messages that customers can resonate with.

Put Gen AI bots to work for you. Connect with potential leads effortlessly. Our Gen AI bots are equipped with a knowledge system, including customer history, ensuring instant and informed interactions.

Evolve your campaigns in sync with your customers. Gain a panoramic view of every interaction, highlighting key moments that matter most. Tailor your campaigns for maximum impact and customer resonance.

Revamp Your Marketing Campaign Strategy with Exotel

Gain Insights

Utilize AI and analytics for deep insights into customer  behaviour. Anticipate customer needs, tailor approach, and mitigate risks effectively.

Automate Outreach

 Trigger notifications and follow-ups across messaging, voice and other communication channels. Ensure effective communication channels, streamline marketing process for maximum efficiency.

Personalize Interactions

Hyper-personalize interactions to build trust. Customize messaging, offer flexible payment options, provide support for customer relationships, fostering trust and loyalty.

Facilitate Strategic Communication

Craft different strategies for different customer segments that  prioritises personalized messaging  and optimium resource allocation.

Continuous Monitoring & Feedback

Monitor campaign performance in real-time using robust dashboards and reporting tools. Track metrics, assess progress, and optimize strategies for improved results.

Customer Experiences That Speak Volumes

Are you tired of low lead conversion rate? Take control of your campaign

Schedule a Consultation

Proud to be a Leader on G2 Crowd

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