About Us

7.2

Billion Calls

1

Billion SMSes

65

Million Hours of Conversation

 6000

Businesses in 60 Countries

2021 was a year like no other. It was a year of great events. We turned 10, raised $100 million in funding in 3 rounds, merged with Ameyo, and acquired Cogno AI.

Today we’re a full-stack customer engagement platform (CEP) and licensed virtual telecom operator.

We’re currently the biggest CEP in the emerging markets, built for enterprises to win customers for life and scale business growth.

2021 was a year like no other. It was a year of great events. We turned 10, raised $100 million in funding in 3 rounds, merged with Amyeo, and acquired Cogno AI.

 

Today we’re a full-stack customer engagement platform (CEP) and licensed virtual telecom operator.

 

We’re currently the biggest CEP in the emerging markets, built for enterprises to win customer trust & scale business growth.

Our Values

Customeristas

We are for our customers.
We are for our customer’s customer.

OOO

Outcome over Output.
We are for results.

CoCreate

Build Bridges.
We are all in.

Commitment

The chicken is involved but the pig is committed.

Stay True

We live true to ourselves and to the world. Because we are in it for the long haul.

The Leadership Team

shivku

Shivakumar Ganesan (Shivku)

CEO

Shivakumar Ganesan (Shivku)

CEO

Shivku, a computer science graduate from BITS, Pilani, started his career at Yahoo! where he worked on Jobs and Maps. After being a (Yahoo!) superstar there, he left to start Roopit, a C2C marketplace that eventually pivoted to Exotel.

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Ishwar

COO

Ishwar Sridharan

COO

Ishwar started his career at SAP. He then moved to Yahoo! and was a part of the Yahoo! multimedia team and has a couple of patents to his name. Shivku’s colleague at Yahoo!, Ishwar joined Exotel to change the way business communication worked.

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Anil Kumar

Senior Vice President – Engineering

Anil Kumar

Senior Vice President – Engineering

Anil is an engineer with a proven track record of nearly 20 years in the communications sector. He is responsible for fulfilling Exotel’s objective of creating a reliable and scalable communication platform for our customers. He also has several patents and paper publications in communication technologies.

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Sanjeeth Kumar

Chief Product Officer

Sanjeeth Kumar

Chief Product Officer

Sanjeeth is a techie and a marketer. At Exotel, he joined as an engineer and then took over the reigns of marketing. After his marketing stint, he currently is the chief product officer.

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Karthikeyan Krishnamurthy

Chief Revenue Officer

Karthikeyan Krishnamurthy

Chief Revenue Officer

Karthik was the first MBA and the first product manager at Exotel! Before joining Exotel, he was a product manager at eBay. He’s the core team’s devil’s advocate.

We’re growing fast, and we’d love for you to join us.