Exotel offers an easy setup and a user-friendly interface that makes onboarding quick and simple. With seamless integrations, real-time analytics, and customizable reports, Exotel enables businesses to make the most of their resources without added complexity.
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Direct OEM 24*7 support
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Customizable reports
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Centralized monitoring and reporting
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PSTN capability for MS Team users
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Native conversational bots
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Flexible deployment
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Native CPaaS
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Gen-AI powered contact centre
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Dedicated mobile app
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Truly omnichannel communication solution
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Call Survivability
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Quick upgrades and training
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Single vendor cloud architecture
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Direct delivery, no SI involvement
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Easy-to-use interface
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Flexible Pricing
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UL-VNO Licensed
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99.9% uptime with our patented monitoring, backup routes, and scalable infrastructure, powering 40 million+ calls daily.
Enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.
Round-the-clock infra-monitoring team to ensure your business continuity never takes a hit.
Exotel stands out for its well-documented APIs and diverse integrations across complex enterprise ecosystems (CRMs and industry-specific software), offering flexibility and ease without the technical headaches. With dedicated support, including a Customer Success Manager, and a knowledgeable support team on standby, Exotel ensures your deployment stays on track. Exotel provides the right balance of ease and expert guidance, so you can start communicating efficiently without the usual delays.
Absolutely. Exotel’s 24/7 customer support is always just a call or email away, with response times as fast as 30 minutes. No waiting around while things fall apart. Exotel is known for its proactive support, ensuring your team stays operational and stress-free while navigating even complex issues.
Exotel not only keeps pace but is also best regarding reports. Its real-time reporting, call analytics, and performance tracking tools are highly intuitive, offering actionable insights with ease. Plus, with conversation quality analysis covering 100% of your calls, Exotel helps reduce costs by nearly 60%, giving you comprehensive insights to boost customer experience.
You won’t outgrow Exotel anytime soon. Built to scale alongside your business, Exotel handles high call volumes and complex workflows without missing a beat. With Exotel, scaling is seamless and budget-friendly.
Explore how Exotel can simplify your communications - reach out to discuss how it fits your business needs.
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