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Engineering-Blog

2 weeks ago

Coming Soon: Access Control For Exotel APIs

At Exotel, we put the customer at the center of everything that we do. We…

admin
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Blog

Product-Blog

2 weeks ago

Using Cloud Telephony to Build a Better Customer Experience in the Real Estate Industry

Real estate is a vertical that has not witnessed the penetration of technology the way…

Swathi
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Product Updates

Product-Blog

1 month ago

Platform updates – January 2019

Our product team works tirelessly to improve your Exotel experience. We wanted to give you…

Gayatri Krishnamoorthy
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Blog

2 months ago

[Infographic] How to Automate Your Hiring Process

Hiring is one of the major challenges faced by any organization. Businesses lose productivity as…

Gayatri Krishnamoorthy
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Blog

Product-Blog

2 months ago

A Detailed Guide on Automated Calls

A proper channel of communication is the very lifeline upon which the success or failure…

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Blog

Product-Blog

2 months ago

Understanding How Click-to-Call Solutions Work – from the Inside Out

“It’s supposed to be automatic, but actually you have to push the button."    …

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FEATURED

PRODUCT BLOG

Simple tips to run successful call campaigns

There are many factors that determine the success or failure of an outbound campaign – most lie in the right planning and preparedness of such campaigns…

PRODUCT BLOG

5 Reasons why SMS campaigns win over email campaigns

The one channel that lets a business reach out to their customers – irrespective of the mobile phone they’re making use of, is SMS …

CULTURE BLOG

From 24/7 customer support to 18/7 – Our journey so far

At different stages in our business cycle, we’ve seen customer happiness differently. Here’s an account of our journey through these phases …

E-book: Guide to set up a simple cloud call center

We discuss factors like cost, business requirements and time to set up a simple call center


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