Drive Reliable and Trusted Engagement at Scale

21 Billion+

Annual engagements over
voice, messaging & video


Agents on

4 Billion+

Queries resolved
by AI bots

125 Million+

Hours of call

With Your Customer
Every Step of The Way. Like a Friend

Multi-channel clean APIs and no-code apps as building blocks to orchestrate personalized customer interactions, from anywhere

Hyper-personal customer service, wherever your customers are. Enterprise-ready, omnichannel & truly cloud platform.

Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.

The Connected Customer
Conversation Platform

Here’s how Exotel
benefits your business


Accelerate your market entry and adaptation

One-stop cloud shop for streamlined communication and enhanced business performance


Build customer trust and support ongoing business

Humanize engagement and craft connected customer conversations


Experience peace of mind as you safeguard your data

Licensed virtual telecom operator. PCI-DSS and ISO 27001:2013 compliant


Achieve business agility in a rapidly evolving environment

Reliable and flexible solutions for any business size across industries


Strengthen your brand: Foster Loyalty, Command Respect, and Drive Advocacy.

Ease of design and implementation at speed with high ROI

Stay Connected Every Step of The Customer Journey.

Lead generation

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search & WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.

Customer acquisition

Business verified in-house Sales engagement with advanced dialers.

Power 1-1 on-field personnel connects with reliable APIs.

Setup WhatsApp store and skyrocket sales with chat commerce.

Assist customers in real-time with CoBrowse and live chat or call.

Product/Service delivery

Power last mile 1-1 connects with superfast voice APIs.

Send timely transactional and status updates on SMS and WhatsApp.

Trigger reminder and rescheduling call campaigns.

Post sales service

Offer hyperpersonal support with an omnichannel contact center and customer 360 view.

Enable seamless 1-1 conversations for long-term engagement.

Deliver faster gratification with integrated automation across touchpoints.

IT & Product

Test, pivot and deploy quicker with all tools under one cloud shop.

Boost product adoption and security with integrated verification suite.

Enterprise grade security with 100% compliance to local regulations.

Built on cloud-first
infra, Exosphere

Licensed virtual telecom operator in India

Trusted network with a partnership with global operators

Patented monitoring tech ensuring high uptimes

Backup routes and networks ensuring high connectivity

Exotel is a leading Connected Customer
Conversation Platform

  • Exotel Helped us in Attaining our business Goals

    At NLG, our aim is to provide financial security and assistance to our valuable customers for which we sought a technology that would support us in reaching out to our customers with a helping hand to offer them with our best assistance and service. Ameyo’s all-in-one CIM solution AMEYO, paved the way for us in automating solutions to our requirements.

  • Exotel is a feature-rich solution with several integration capabilities


    Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.

  • Exotel improved our SLA by 27%

    Within a month of deployment, we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Our SLA improved by 27% and employee productivity by 13%.

Industry Recognition

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Powering 7000+ Businesses in 60+ countries