Unpacking Trends & Insights in AI and Customer Engagement

What is a Caller Name Presentation (CNAP)?

Innovations continually reshape the way we communicate. Caller Name Presentation (CNAP) stands as a testament to this progress. This feature has revolutionized the traditional phone call experience. It goes beyond the conventional display of incoming numbers by allowing users to identify callers by name. In this article, we delve into the details of the CNAP […]

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