Scale business communication with the most reliable and easy-to-use Voice Platform. Begin today to transform your communication, making every conversation a step towards greater success.

Drive Reliable and
Trusted Engagement at Scale

21 Billions+

Annual engagements over voice, messaging & video

 

115,000+

Agents on cloud

 

4 Billion+

Queries resolved by AI bots

 

125 Million+

Hours of call duration

 

Reach millions worldwide with the most reliable and scalable Voice platform

Build, automate and modify customer journeys

Self-service, visual drag-and-drop APIs and conversational AI bots help you build and automate custom communication flows for any use case required. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys

Connect with customers irrespective of location, device or network

Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner with Exotel’s TrueCloud platform.

Experience true reliability and scale

Grow exponentially with Exotel’s elastically scalable platform, powering 40 million+ global voice transactions daily. Engage with customers reliably, backed by technologies like our patented telephony monitoring system, Polyfonix and network interoperability feature, ensuring flawless connectivity and reliability each time.

 

Elevate Your Business Communications with India's Premier Cloud Telephony Solution

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Building blocks to help you communicate

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Click to Call

Empower your agents and customers with one-click access to each on your app, browser or CRM over WebRTC-powered IP and PSTN networks.

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ExoBridge

Connect with customers in a simple and cost-effective way while ensuring maximum connectivity and privacy.

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ExoCampaigns

Schedule and broadcast your voice to the masses. Eliminate repetitive calling and drive higher response rates with call broadcasts.

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SIP Trunks

Get started with PSTN connectivity on the cloud without needing infrastructure on-premises or complex cabling.

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WebRTC

Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC.

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nOTP

Verify app users in a flash and boost CX with nOTP’s passwordless, flash/ missed call verification mechanism.

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Voice Streaming

Cut costs, and increase agent productivity and CSAT with human-like voice bots and AI-powered agent assistance powered by voice streams.

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In-App Calling

Have reliable and personalised 1:1 connects with customers within your app.

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Verified Calls

Win customers' trust and improve call outcomes by communicating on company-owned, branded platforms with verified calling.

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RM Connect+

Facilitate a secure 1:1 banking communication experience for your customers on official channels.

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Lead Assist

Experience the most reliable and cost-efficient way to connect two parties backed by patented technologies.

What you get with Exotel's Voice Solution?

1

No-code connectors

Connect with leading CRMs, Help Desk tools and custom apps with just a click of a button.

2

Patented monitoring and routing technology

Connect each time with network monitoring and interoperability technologies that constantly monitor and route calls through available networks.

3

Developer-friendly APIs

Reduce time and costs associated with supporting and onboarding developers with comprehensive API docs

4

Real-time analytics

Deep dive into granular call details with advanced call analytics, rich reports, real-time agent and campaigns dashboards.

4

WebRTC-enabled solution

Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC.

6

Secure conversations

Protect the phone number identities of both you and your customers with the Number Masking feature

Powering 7000+ Businesses in 60+ countries

The Exotel Advantage

Highly Secure

ISO 27001:2013 certified information security management system

Patented Solutions

Gain a competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Exotel is a leading Connected Customer Conversation
Platform

Chat with an Exotel expert for a 30-minute strategy session at no cost

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