App-to-app calls, app-to-PSTN calls, or PSTN-to-app calls, you can do it all with Exotel! You can even trigger one-way automated voice calls right to the app (e.g. notifications, alerts, reminders, bulk campaigns). Exotel’s UL VNO license enables you to intermix IP-PSTN calls.
Never lose a customer again to poor connectivity and call drops. Maximise call connectivity rates by intermixing calls over IP and PSTN.
Cut down your call costs significantly by switching from PSTN to VoIP calls.
Remove friction and enable contextual calling right from your app. Deliver customized dialer screens with your own branding and call context.
Seamlessly integrate Exotel’s call routing, flows, and IVR-based greetings to your VoIP calls and campaigns.
Build with lightweight SDKs, well-documented APIs, and a team that will ensure a quick and successful deployment.
Every interaction is encrypted and all the sessions are secure. Customer information remains safe and private. Built with an enterprise-first focus.
Tested across multiple devices and network conditions, our platform consistently delivers superior latency and jitter metrics.
Our SDK activates only during an incoming/outgoing call.
Integrated fallback over PSTN enable superior connectivity
Since all the conversations are contained within the app, they can easily be tracked for all business purposes.
1. Off platform transactions leading to lead leakage
2. Poor call connectivity rates
3. Difficult to track
4. Poor call pickup rates due to a lack of trust
1. All calls are initiated and terminated through the app itself
2. IP and PSTN intermixing boosts call connectivity irrespective of the network either party is on
3. Every conversation is tracked and can be analysed
4. Since calls are placed on the app, trust is restored and pickup rates are higher.
Connect deliver agents – food, grocery, or 3PL – with your customers
Enable hassle-free driver and rider calls right within the app
Power 2-way calls between your customers and experts – coaches, tutors, fitness/health consultants, astrologers, dieticians, and more!
Connect buyers and sellers or peers using the app
Let your residents, security personnel, and sellers quickly call each other
Track recruiter & applicant conversations from inside the app
Connect doctors and patients without worrying about the privacy of the conversations
Keep conversations private and within the app
Easily connect buyers & sellers, homeowners & renters
Depending on the callee’s network, you can seamlessly switch from App (VoIP) to PSTN. Allow caller to initiate the first leg of “In-App” calls from PSTN as needed.
Yes. Send voice alerts, notifications, reminders, follow-ups, bulk campaigns directly to your customer’s app.
Here is the price breakdown for IP and PSTN calling
|(IP +PSTN)||60p (PSTN)||36p (IP)||96 Paisa|
|d (IP + IP)||36p (IP)||36p (IP)||72 Paisa|
By switching from PSTN to VoIP calls, you can significantly reduce your delivery call costs and enjoy more affordable communication.
By leveraging our customized dialer screens, which can feature your own branding and call context, you can create a personalized experience that significantly increases engagement and pickup rates.
Absolutely, customer security is our priority. Each interaction is encrypted, ensuring customer information remains safe and private, providing peace of mind for all parties involved.
Yes, all conversations are contained within the app, making it easy for you to listen in and track conversations. This provides you with greater control and oversight over agent-customer interactions.
We've got you covered. In the event of poor app connectivity, you can switch to PSTN as a fallback. This ensures you never miss a delivery due to connectivity issues.