20,000+ Agents
99.95% Uptimes
48 million calls/day
Experience an agile contact center solution that isn't just a one-size-fits-all; it's your canvas for customization. Tailor it to align perfectly with your unique customer experience and contact center needs.
Achieve complete control—deploy your contact center, run efficient campaigns, manage agents, fine-tune workflows, and oversee conversations through granular controls, filters, views, and access.
Choose the deployment model that suits you best, and dive into an enhanced customer experience journey.
Enhance customer satisfaction through skill-based, priority-based, and proficiency-based routing. Provide wait time updates or offer a virtual queue with callback option.
Maximize outreach with our diverse dialers—predictive, PACE, progressive, and preview. Prioritize high-conversion opportunities with dial restrictions, filters, and lead scoring.
Connect and assist customers on their preferred channels. Whether it's social media, web chat, email, WhatsApp, SMS, or voice.
Leverage AI bots like agent assist, voicebots, chatbots, and automated transcriptions for faster, superior customer service.
Optimize contact operations through real-time QA checks, advanced visualisations, agent performance dashboards, call recordings, and constructive feedback.
Enhance efficiency through Single Sign-On (SSO), intelligent bots, and mobile app integrations via SDKs. Select CRM integrations from Zoho, Freshdesk, Zendesk, Salesforce, and other options.
Select the deployment model that aligns with your needs - on-premise, private cloud, public cloud, or a hybrid, with dedicated experts guiding you every step of the way.
+91-808 8919 888
+91-808 8919 888
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