Promotional SMS Service for Businesses

Reach your audience at scale with a few clicks, be assured of best-in-class delivery rates, and drive unmatched ROI for your marketing spend.


Promotional SMS Service for Businesses

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IXIGO - Exotel's Business Partner
FlipKart Use Case
RedBus Use Case
Ola Use Case
Quikr Use Case
cloud communications

What is Promotional SMS?

A Promotional SMS is sent to inform your prospects and customers of new deals, offers, or discounts, prompting them to click, enquire, or purchase from you. It offers an intimate experience with your customers who can review and decide to take action on-the-go, without having to open apps like Gmail or Facebook. When used well especially around a seasonal or discount campaign, SMS Marketing can offer high ROI and drive significant sales.

How to send Promotional SMS Campaigns?

The Exotel advantage

Exotel makes sending Transactional SMSes super easy. Here’s why you should use Exotel:

Real-time Monitoring

Track and improvise campaigns with powerful analytics to boost results.

Best Delivery rates & time

Expect the best delivery rates, low latency, and less time to deliver SMS.

Robust SMS routes

Get the most out of routing options, from economy to premium. Land SMS where you want them to.

Secure customer data

We will never sell your customer data. Our SMS pipes are 100% secure.

Competitive pricing

Show us better rates from your current vendor and we will match or beat them.

Well-documented APIs

Simple, Easy-to-use, and flexible APIs to send SMS from an enterprise system currently in your tech stack.

How can it grow your business?

Increase conversions

Guess how well are text coupons redeemed? 10x vs other channels. SMS content offers a non-intrusive, yet highly engaging experience for your audience to act and buy from you.

Improve brand awareness

Bypass email spam filters or social ‘Unfollows’ to reach your audience every time. Build recall to generate sales.

Drive high ROI

Get more bang from your marketing buck with a low cost & high return ratio vs channels like email or video.

Gain buyer insights

Track the nature of customers buying via SMS. Refine your databases to personalize them for upcoming campaigns.

Configure & test SMS flows

Set up customized journeys with easy, visual user interfaces and A/B test performance over time.

Personalize at scale

Target particular audiences with personalized & automated marketing SMS sequences. Track performance with detailed reports.

Who should use our SMS platform?

Take a glimpse of how Exotel’s business SMS platform helped Go-Jek increase their delivery rates to 92% !


Here’s how Nearbuy (Groupon) uses us for Business SMS Service

Nearbuy’s entire business revolves around its interactions with customers and dealers. Therefore, getting in touch with their clients and traders within a specific time frame is the key to running their business operations efficiently. This led to Nearbuy getting in touch with us for Business SMS service.


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What is a promotional SMS service?

It is usually delivered by a vendor who offers the ease and scope of functionality needed to configure and automate a bulk SMS marketing campaign.


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or - Schedule a Call Back

How can I send promotional SMS?

Sign up with a marketing SMS software vendor who fits your SMS marketing bill to configure a campaign. Ensure they have industry-leading delivery rates and time, and tracks campaign performance.


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Who should use promotional SMS?

Any B2C or B2B business which needs to reach large audiences and drive significant results on a budget.


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Why should I use promotional SMS?

Because it is a channel that converts well, gives the best ROI for marketing spend, is affordable, and tracks campaign performance.


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Can we send promotional SMS to DND numbers?

Promotional SMSes can be sent only between 9AM & 9PM and only to numbers that are not on the NDNC registry (DND numbers).


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Promotional SMS Templates

Here’s what our customers have to say

Asha Satapathy

Exotel’s SMS delivery rate is quick. We have observed an improvement in our customer experience after using Exotel.

Founder & CEO, DocEngage

Raju Pardeshi

We’ve been using Exotel since BookRyde’s first baby step. It has really helped us implement and run SMS solutions seamlessly.

Founder & CEO, BookRyde

Apurv Jain

Exotel helps us in the entire packaging of the SMS reminders channel, thereby leaving the user delighted, satisfied, and retained with Haptik.

Product Manager, Haptik

Praveen Chandran

Product Head, Quikr Services, Quikr

Try Promotional SMS service free for 7 days

Sign up and get 1000 free call and SMS credits

E-book: Cloud Telephony in a Nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business. And we decode each one of those and help you make a decision that is right for your business. Besides that, we talk about how automated calls forms an integral part of any cloud telephony suite.

Find out how Exotel can work for you. Set up a call. We enable seamless SMS automation at scale.




Schedule Call Back With Exotel's Customer Support