SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Send secure SMSes at lightning speeds with an easy and powerful dashboard and APIs.

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Benefits

Best industry-grade pricing

Our SMS service consists of best in class feature set at a very affordable price compared to other players in the market.

Reliability at scale

Our fallback network and backup connection achieve up to 97% delivery rates with a median delivery time of 3 seconds and our APIs deliver 99.99% uptimes.

Gain advanced analytics and rich reports

With the help of real-time dashboards and reporting data, make quick and directed decisions. Optimise for better results at any point.

Easy to use APIs & dashboard

Use our clean REST APIs to integrate text messages into your apps, website, status updates, etc. Drag and drop applets to create seamless flows on the dashboard.

DLT compliant and secure platform

The DLT-ready and ISO-certified tool helps secure SMSes and manage sender IDs effectively. ISO 27001:2013 certified and licensed virtual network operator.

Product deep-dive

Rich SMS metrics

Gain actionable SMS status insights to gauge efficiencies in one place.

Transparent platform with advanced analytics

Monitor and analyse delivery rates, latency times, SMS statuses, failure reasons & more.

Use cases

Run personalised promotions

Broadcast personalised marketing campaigns with offers and coupon codes.

Send timely reminders

Remind customers about payment dues, appointments, events and more.

Deliver relevant updates

Keep users informed on account, company or order updates.

Survey and feedback

Collect responses in the form of surveys or customer feedback.

Pick the type of SMS that is right for your business

Transactional SMS

If you are looking to communicate with your customers, this is what you need.

Promotional SMS

Send out an SMS to your potential customers, with an offer they cannot refuse.

Transactional opt-in SMS

Not purely transactional messages but sent only to those who have opted in.

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Try Exotel free for 7 days

Get ₹ 500 worth free call & SMS credits

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Why use Exotel’s SMS

Find out why you should use SMS for Business Communication in this video

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