EXOTEL REVIEWS

Hear it from our customer.

Exotel Reviews on G2: Empowering Businesses with Exceptional Communication Solutions

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Exotel Reviews on G2: Empowering Businesses with Exceptional Communication Solutions

See Reviews

Exotel Reviews on G2: Empowering Businesses with Exceptional Communication Solutions

See Reviews

Our Awards and Recognitions

Analyst recognition.

Gartner

Exotel named a Leader in the Gartner® Magic 
Quadrant™ for CCaaS for the 4th consecutive year.

Gartner

Exotel named a Leader in the Gartner® Magic 
Quadrant™ for CCaaS for the 4th consecutive year.

Our Awards and Recognitions
We have got everyone Talking!

asda Provide Customer Solutions

Always be available on your customer's favorite messaging app. Troubleshoot issues or provide presales and after sales service with ease on WhatsApp.

Get started

q2we Provide Customer Solutions

Always be available on your customer's favorite messaging app. Troubleshoot issues or provide presales and after sales service with ease on WhatsApp.

Get started

awqe Provide Customer Solutions

Always be available on your customer's favorite messaging app. Troubleshoot issues or provide presales and after sales service with ease on WhatsApp.

Get started

Provide Customer Solutions

Always be available on your customer's favorite messaging app. Troubleshoot issues or provide presales and after sales service with ease on WhatsApp.

Get started

Benefits of Integrating
with Exotel

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Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between switch betweeninteglistinteglist integlist dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between switch betweeninteglistinteglist integlistswitch betweeninteglistinteglist integlistdashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between switch betweeninteglistinteglist integlistdashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch betweeswitch betweeninteglistinteglist integlistswitch betweeninteglistinteglist integlist n dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Consodiv class="col-md-6"date Data

Access all your data in one place. No need to switch between dashboards to compile reports.

How call campaign
solution works

Upload a voice recording and a list of contacts

Upload them from your campaign dashboard page and schedule when it is best to call your customers

Upload a voice recording and a list of contacts

Upload them from your campaign dashboard page and schedule when it is best to call your customers

Upload a voice recording and a list of contacts

Upload them from your campaign dashboard page and schedule when it is best to call your customers

Before Exoverify

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

Before Exoverify

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

  • Users have to remember passwords

    Dependency on external password storage vendors and compromised safety.

Here’s how Exotel
benefits your business

The story of slice, scaling from just 4 to 250 inbound agents with Exotel

Accelerate communication
roadmaps

30%

Position Name One Company Name One

30%

Position Name One Company Name One

300%

Position Name One Company Name One

30%

Position Name One Company Name One

30%

Position Name One Company Name One

Who can use it?

Any business with a customer facing a team where the customer is looking for a quick response. Industries such as Real Estate, Logistics, E-Commerce, etc. where lead conversion via phone calls is a priority. Emergency services such as ambulance, hospitals, fire stations can benefit from parallel ringing and reduce response time. Companies that require constant customer communication through calls

Exotel powers Anarock with Parallel Ringing solution

Exotel’s Parallel Ringing feature helps Anarock respond to clients in 30 seconds or lesser.

Brands that have implemented this

Something More for You

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reigns supreme.

Download now

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reigns supreme.

Download now

Empower your business
at every stage

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.

Accelerate communication
roadmaps

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

Easy drag & drop builder

Exotel vs. Knowlarity

Exotel vs. Knowlarity

How does Exotel compare with the competition?

We want you to choose the best communication platform for your business, even if it's not us!

Exotel vs. Knowlarity

Compare

Exotel vs. Knowlarity

Compare

Exotel vs. Knowlarity

Compare

Setting up a Simple
Call Centre

One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.

Download Now

Business Communication
Exotel vs. Ziwo

Capterra Rating

4.3%

3.3%

Trial Period Column two Column three
Max number of callers in queue 7 days 14 days
Call Recording Duration Unlimited NA
Voice APIs 6 Months 6 Months
Virtual Network Operator
Real-time notifications
Heartbeat API
Live dashboard
No-code dynamic Call Campaigns
Voice Streaming

$ 35

$ 46

Disclaimer: All registered trademarks, company names and brand names used on this webpage are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@exotel.com.

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