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Who can use it?

Any business with a customer facing a team where the customer is looking for a quick response. Industries such as Real Estate, Logistics, E-Commerce, etc. where lead conversion via phone calls is a priority. Emergency services such as ambulance, hospitals, fire stations can benefit from parallel ringing and reduce response time. Companies that require constant customer communication through calls

Exotel powers Anarock with Parallel Ringing solution

Exotel’s Parallel Ringing feature helps Anarock respond to clients in 30 seconds or lesser.

Brands that have implemented this

Something More for You

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reigns supreme.

Download now

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reigns supreme.

Download now

Empower your business
at every stage

Hotel Palace Merano

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.
Hotel Palace Merano

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.
Hotel Palace Merano

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

  • Easily set up automated responses to resolve basic (as much as 75%) customer inquiries and reduce agent workload and save cost. Enable seamless bot <> agent handovers.
  • Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.
  • Leverage WhatsApp for user activation and customer onboarding. Set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.
  • Drive cost efficiency with superior post-order experience & upsell opportunities.

Accelerate communication
roadmaps

Boost CSAT scores and reduce costs by supporting legacy channels for both inbound and outbound customer support.

Easy drag & drop builder

Exotel vs. Knowlarity

Exotel vs. Knowlarity

How does Exotel compare with the competition?

We want you to choose the best communication platform for your business, even if it's not us!

Exotel vs. Knowlarity

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Exotel vs. Knowlarity

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Exotel vs. Knowlarity

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Setting up a Simple
Call Centre

One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.

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Try Exotel free for 7 days

Get ₹ 500 worth free call & SMS credits
Start your free trail now

Business Communication
Exotel vs. Ziwo

Capterra Rating

4.3%

3.3%
Trial Period Column two Column three
Max number of callers in queue 7 days 14 days
Call Recording Duration Unlimited NA
Voice APIs 6 Months 6 Months
Virtual Network Operator
Real-time notifications
Heartbeat API
Live dashboard
No-code dynamic Call Campaigns
Voice Streaming

$ 35

$ 46

Disclaimer: All registered trademarks, company names and brand names used on this webpage are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@exotel.com.