Talk like a friend. Chat like a friend. Listen like a friend. Connect like a friend. Act like a friend. Help like a friend. Support like a friend. Protect like a friend. Think like a friend. Feel like a friend. Trust like a friend. Accept like a friend. Be there. Like a friend.

 

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Drive Reliable and Trusted Engagement at Scale

21 Billions+

Annual engagements over
voice, messaging & video

1,15,000+

Agents on
cloud

4 Billion+

Queries resolved
by AI bots

125 Million+

Hours of call
duration

Get the power
to Scale Customer Relationships Faster!

Multi-channel clean APIs and no-code apps as building blocks to orchestrate personalized customer interactions, from anywhere

Hyper-personal customer service, wherever your customers are. Enterprise-ready, omnichannel & truly cloud platform.

Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.

Here’s how Exotel
benefits your business

1

Accelerate your market entry and adaptation

One-stop cloud shop for streamlined communication and enhanced business performance

2

Build customer trust and support ongoing business

Humanize engagement and craft connected customer conversations

3

Experience peace of mind as you safeguard your data

Licensed virtual telecom operator in India. PCI-DSS and ISO 27001:2013 compliant

4

Achieve business agility in a rapidly evolving environment

Reliable and flexible solutions for any business size across industries.

5

Strengthen your brand: Foster Loyalty, Command Respect, and Drive Advocacy.

Ease of design and implementation at speed with high ROI

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Frictionless Customer
Conversation Use Cases to Fuel your Business

Lead generation

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search & WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.

Customer acquisition

Business verified in-house Sales engagement with advanced dialers.

Power 1-1 on-field personnel connects with reliable APIs.

Setup WhatsApp store and skyrocket sales with chat commerce.

Assist customers in real-time with CoBrowse and live chat or call.

Powering 7000+ Businesses Use Exotel in 60+ countries

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