Talk to Sales :

+91-808 8919 888

  • Contact Us
  • Support
  • Login
Products

AI & Automation

AI for Customer Experience

Customer Experience

Context-Aware Omnichannel Contact Center

Communications

Reliable Enterprise Connectivity

Conversation Intelligence

AQM & Customer Insights

AI Assist

Real-time Guidance

Exotel MCP Server

Beta

Empower your Agentic AI

Intelligent Voice Agents

Featured

Agentic AI for Voice Conversations

Intelligent Chat Agents

Agentic AI for Text Conversations

Conversational Context

Persistent Memory Layer

Solutions

Solutions That Drive Business Outcomes

Discover how Exotel helps enterprises across industries deliver reliable connectivity, AI-powered engagement, and actionable insights.

Request a Demo

By Industry

BFSIRetail & EcommerceHealthcareLogisticsMobilityEducation

By Function

Customer Support & CXSalesMarketingDebt Collection
Pricing
Resources

Your Hub for Insights & Inspiration

Explore research, case studies, and expert guides designed to help enterprises modernize communications, build customer trust, and stay ahead in a digital-first world.

Explore Resource
BlogsCustomer StoriesCustomer VideosKnowledge Base
E-Books & WhitepapersResearch & Insights
Developer

Build With Exotel

From APIs and SDKs to community-driven guides, everything you need to integrate voice, messaging, and contact center capabilities into your applications. Start building, ship faster.

API & Tools

Product DocumentationAPI ReferenceSupport & GuidesPostman

Community & Resources

Exotel Developer NetworkEngineering BlogsGithub
Company

Our Story

From our founding story to the values we live by, Exotel is built on a culture of trust and innovation. Explore our people, careers, and awards that reflect the impact we’re creating together.

About UsCareersNewsroom
Become our PartnerExotel for Startups
Try For FreeRequest Demo
Products
  • AI & Automation
  • AI Voice Agents
  • AI Chat Agents
  • Conversation Quality Analysis
  • Exotel MCP Server
  • Customer Experience
  • Harmony Platform
  • AI-powered Contact Center
  • Voice API
  • Voice Streaming
  • StreamKit Cloud Connector
Use Cases
  • Marketing Campaign
  • Sales Automation Platform
  • Customer Support
  • Debt Collection
Resources
  • Blogs
  • Ebooks & Whitepapers
  • Customer Stories
  • Knowledge Base
Compare
  • Exotel Vs Genesys
  • Exotel Vs Avaya
  • Exotel Vs Knowlarity
  • Exotel Vs Ozonetel
Company
  • About Us
  • Pricing
  • Contact Us
  • Careers
  • Newsroom
  • Support
  • Exotel for Startups
  • Exotel for Amazon Seller
  • CSR Policy

How can we help? +91-808 8919 888

© 2026, Exotel Techcom Pvt. Ltd. All Rights Reserved

Terms of Service | Security | Privacy Policy

Newsroom

Stay updated with Exotel’s latest announcements, media coverage, partnerships, and company milestones etc...

News

March 23, 2026

Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence

Exotel Editorial
News

June 17, 2026

Voice AI could bridge the gap between India’s AI haves and have-nots

Exotel Editorial
News

May 26, 2026

Exotel Strengthens Leadership Team to Accelerate AI-Led Customer Engagement Growth

Exotel Editorial
News

April 8, 2026

Exotel Acqui-Hires Dubverse Core Team to Accelerate Voice AI Innovation

Exotel Editorial
News

March 23, 2026

Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence

Exotel Editorial
News

June 17, 2026

Voice AI could bridge the gap between India’s AI haves and have-nots

Exotel Editorial

Sort by

Topics

Exotel, the Largest Cloud Communication Platform in Asia, Eyes Accelerated Growth with a Fresh Infusion of Funds of 45 crores

June 2, 2021

Exotel, the Largest Cloud Communication Platform in Asia, Eyes Accelerated Growth with a Fresh Infusion of Funds of 45 crores

Exotel Editorial

Exotel Editorial

We are the Largest Customer Engagement Cloud Platform – Exotel + Ameyo

June 29, 2021

We are the Largest Customer Engagement Cloud Platform – Exotel + Ameyo

Exotel Editorial

Exotel Editorial

Exotel rides AI momentum to profitability, projects doubling EBITDA growth in FY25

December 17, 2024

Exotel rides AI momentum to profitability, projects doubling EBITDA growth in FY25

Exotel Editorial

Exotel Editorial

Exotel Study Reveals Significant Uptick in Tech Investments for Festive Season as 70% of CXOs Focus on Growth

November 26, 2024

Exotel Study Reveals Significant Uptick in Tech Investments for Festive Season as 70% of CXOs Focus on Growth

Exotel Editorial

Exotel Editorial

Exotel appoints Pranesh Babu, former Cisco leader as SVP of Delivery and Support

May 27, 2022

Exotel appoints Pranesh Babu, former Cisco leader as SVP of Delivery and Support

Exotel Editorial

Exotel Editorial

Exotel appoints Promod Pillai as VP and Head of Global Partnerships

June 1, 2022

Exotel appoints Promod Pillai as VP and Head of Global Partnerships

Exotel Editorial

Exotel Editorial

Sachin Bhatia on the Future of AI-Human CX: Why Unified Memory, Orchestration, and Data Sovereignty Will Define the Middle East’s Next Digital Leap

February 18, 2026

Sachin Bhatia on the Future of AI-Human CX: Why Unified Memory, Orchestration, and Data Sovereignty Will Define the Middle East’s Next Digital Leap

Exotel Editorial

Exotel Editorial

Exotel Launches “Harmony” in the Middle East, Introducing AI-Powered Human-Assisted CX Orchestration

February 12, 2026

Exotel Launches “Harmony” in the Middle East, Introducing AI-Powered Human-Assisted CX Orchestration

Exotel Editorial

Exotel Editorial

Exotel appoints Manpreet Madaan as VP of Revenue Operations

July 11, 2022

Exotel appoints Manpreet Madaan as VP of Revenue Operations

Exotel Editorial

Exotel Editorial

Exotel Appoints Angira Agrawal as Global SVP GTM and Strategy

August 29, 2022

Exotel Appoints Angira Agrawal as Global SVP GTM and Strategy

Exotel Editorial

Exotel Editorial

Ameyo, An Exotel Company, and WhatsApp launch series Of Events for CX Leaders in India

September 9, 2022

Ameyo, An Exotel Company, and WhatsApp launch series Of Events for CX Leaders in India

Exotel Editorial

Exotel Editorial

Exotel Partners with ICXP to Promote Best CX Practices

October 20, 2022

Exotel Partners with ICXP to Promote Best CX Practices

Exotel Editorial

Exotel Editorial

Exotel’s FY25 Turnaround Shows How AI-Led CX Can Drive Sustainable Profitability

December 24, 2025

Exotel’s FY25 Turnaround Shows How AI-Led CX Can Drive Sustainable Profitability

Exotel Editorial

Exotel Editorial

Exotel Featured in Mint: Powering the Rise of Voice AI in India

November 26, 2025

Exotel Featured in Mint: Powering the Rise of Voice AI in India

Exotel Editorial

Exotel Editorial

Exotel Powers Up Growth with New AI Omnichannel Customer Experience Platform

November 19, 2025

Exotel Powers Up Growth with New AI Omnichannel Customer Experience Platform

Exotel Editorial

Exotel Editorial

Exotel Omnichannel Solutions Power Shiprocket’s Customer Engagement India-wide

September 8, 2025

Exotel Omnichannel Solutions Power Shiprocket’s Customer Engagement India-wide

Exotel Editorial

Exotel Editorial

Exotel Earns Prestigious Recognition at CIO CHOICE 2025 as the Most Trusted ICT Brand

January 30, 2025

Exotel Earns Prestigious Recognition at CIO CHOICE 2025 as the Most Trusted ICT Brand

Exotel Editorial

Exotel Editorial

Exotel, the Largest Cloud based Customer Engagement Platform in Asia, raises 35 million USD in Series C funding

September 29, 2021

Exotel, the Largest Cloud based Customer Engagement Platform in Asia, raises 35 million USD in Series C funding

Exotel Editorial

Exotel Editorial

Exotel partners with Knowmax to enhance AI-driven customer experience

February 17, 2025

Exotel partners with Knowmax to enhance AI-driven customer experience

Exotel Editorial

Exotel Editorial

Exotel Amplifies AI Focus with ‘The House of AI’ Launch; Targets 50% Revenue growth by 2025

June 9, 2024

Exotel Amplifies AI Focus with ‘The House of AI’ Launch; Targets 50% Revenue growth by 2025

Exotel Editorial

Exotel Editorial

Exotel Featured in Forrester Q4 2024 CCaaS Platforms Report

February 25, 2025

Exotel Featured in Forrester Q4 2024 CCaaS Platforms Report

Exotel Editorial

Exotel Editorial

Exotel Collaborates with JSW MG Motor India to Enhance Customer Engagement

March 28, 2025

Exotel Collaborates with JSW MG Motor India to Enhance Customer Engagement

Exotel Editorial

Exotel Editorial

Over 80% of CXOs are building omnichannel & connected customer experience to soar high this festive season

October 19, 2023

Over 80% of CXOs are building omnichannel & connected customer experience to soar high this festive season

Exotel Editorial

Exotel Editorial

Exotel Takes Home Seamless Contact Center Solution of the Year Award at CX Evolve Awards, Dubai

September 20, 2023

Exotel Takes Home Seamless Contact Center Solution of the Year Award at CX Evolve Awards, Dubai

Exotel Editorial

Exotel Editorial

Exotel Collaborates with Microsoft Teams

June 23, 2023

Exotel Collaborates with Microsoft Teams

Exotel Editorial

Exotel Editorial

Unlocking India’s Digital Future: How CXaaS is Transforming BFSI, Retail, and E-Commerce

January 22, 2025

Unlocking India’s Digital Future: How CXaaS is Transforming BFSI, Retail, and E-Commerce

Exotel Editorial

Exotel Editorial

Exotel suite of AI-powered communication solutions now available in the Microsoft Azure Marketplace

January 10, 2025

Exotel suite of AI-powered communication solutions now available in the Microsoft Azure Marketplace

Exotel Editorial

Exotel Editorial

Exotel Teams Up with Deem Finance UAE to Enhance Customer Services with Significant Efficiency Gains

January 22, 2025

Exotel Teams Up with Deem Finance UAE to Enhance Customer Services with Significant Efficiency Gains

Exotel Editorial

Exotel Editorial

Gulf enterprises race to scale AI as CX becomes a national competitiveness priority

February 25, 2026

Gulf enterprises race to scale AI as CX becomes a national competitiveness priority

Exotel Editorial

Exotel Editorial

Inside the murky world of spam calls

November 26, 2024

Inside the murky world of spam calls

Exotel Editorial

Exotel Editorial

Exotel Readies itself for a Larger Global Play. Announces New CFO

July 5, 2022

Exotel Readies itself for a Larger Global Play. Announces New CFO

Exotel Editorial

Exotel Editorial

To Encourage Learning, Exotel Partners with Diya Ghar to Sponsor Montessori Education and Nutritious Food for Migrant Laborers’ Children

August 3, 2022

To Encourage Learning, Exotel Partners with Diya Ghar to Sponsor Montessori Education and Nutritious Food for Migrant Laborers’ Children

Exotel Editorial

Exotel Editorial

Exotel Unveils New Local Cloud and AI Solutions for Enhanced Customer Experience in the Kingdom of Saudi Arabia (KSA)

September 9, 2024

Exotel Unveils New Local Cloud and AI Solutions for Enhanced Customer Experience in the Kingdom of Saudi Arabia (KSA)

Exotel Editorial

Exotel Editorial

Personalised customer interactions with advanced communication technologies during the festive season

June 20, 2024

Personalised customer interactions with advanced communication technologies during the festive season

Exotel Editorial

Exotel Editorial

AI-driven chatbots are redefining customer engagement: Exotel’s Shivakumar Ganesan – An Interview with Economic Times

September 27, 2022

AI-driven chatbots are redefining customer engagement: Exotel’s Shivakumar Ganesan – An Interview with Economic Times

Exotel Editorial

Exotel Editorial

Human-AI Harmony, Not Man vs Machine’: Exotel’s Sachin Bhatia Champions a Trust-First AI Model at Republic AI Summit 2026

February 5, 2026

Human-AI Harmony, Not Man vs Machine’: Exotel’s Sachin Bhatia Champions a Trust-First AI Model at Republic AI Summit 2026

Exotel Editorial

Exotel Editorial

Exotel Unveils Multilingual Autonomous Contact Centers

June 27, 2024

Exotel Unveils Multilingual Autonomous Contact Centers

Exotel Editorial

Exotel Editorial

WhatsApp business calling service won’t disrupt traditional toll-free channels: Experts

June 19, 2024

WhatsApp business calling service won’t disrupt traditional toll-free channels: Experts

Exotel Editorial

Exotel Editorial

Customer Experience Redefined: A Whole New Realm of Technology-backed Human Experience like no Other

November 1, 2022

Customer Experience Redefined: A Whole New Realm of Technology-backed Human Experience like no Other

Exotel Editorial

Exotel Editorial

Agora Builds on Exotel’s AgentStream to Deliver Real-Time AI Voice Bots

October 21, 2025

Agora Builds on Exotel’s AgentStream to Deliver Real-Time AI Voice Bots

Exotel Editorial

Exotel Editorial

Generative AI and agenoids: Transforming customer engagement in the digital age

May 21, 2024

Generative AI and agenoids: Transforming customer engagement in the digital age

Exotel Editorial

Exotel Editorial

Exotel Receives Licence from DoT for Pan-India Virtual Network Operator

November 10, 2022

Exotel Receives Licence from DoT for Pan-India Virtual Network Operator

Exotel Editorial

Exotel Editorial

Demand from enterprises keeps telcos’ voice channel revenue growing

May 7, 2024

Demand from enterprises keeps telcos’ voice channel revenue growing

Exotel Editorial

Exotel Editorial

Predictions for 2023: Migration to Cloud, Deregulations and 5G

November 23, 2022

Predictions for 2023: Migration to Cloud, Deregulations and 5G

Exotel Editorial

Exotel Editorial

Exotel Defends the Digital Identity of India Aligned  to the Digital Personal Data Protection (DPDP) Bill 2023

November 2, 2023

Exotel Defends the Digital Identity of India Aligned to the Digital Personal Data Protection (DPDP) Bill 2023

Exotel Editorial

Exotel Editorial

Developing and Implementing Workplace Policies that Empower Female Talent in the Tech Space

November 26, 2022

Developing and Implementing Workplace Policies that Empower Female Talent in the Tech Space

Exotel Editorial

Exotel Editorial

India’s Top SaaS Firms Are Gearing Up Their Workforce For AI Innovation Blitz

November 29, 2023

India’s Top SaaS Firms Are Gearing Up Their Workforce For AI Innovation Blitz

Exotel Editorial

Exotel Editorial

The Changing Face of Customer Experience in the Age of AI

November 30, 2022

The Changing Face of Customer Experience in the Age of AI

Exotel Editorial

Exotel Editorial

Exotel Announces Partnership with EZECOM Group to Help Strengthen the Telecommunications Sector in Cambodian Market

December 12, 2022

Exotel Announces Partnership with EZECOM Group to Help Strengthen the Telecommunications Sector in Cambodian Market

Exotel Editorial

Exotel Editorial

How AI is changing the world of Customer Relationship Management

May 3, 2024

How AI is changing the world of Customer Relationship Management

Exotel Editorial

Exotel Editorial

Exotel Eyes Geo Expansion to the UAE

February 13, 2023

Exotel Eyes Geo Expansion to the UAE

Exotel Editorial

Exotel Editorial

Exotel Acquires Cogno AI, becomes the Emerging Market’s First AI-powered Cloud Customer Engagement Platform

November 11, 2021

Exotel Acquires Cogno AI, becomes the Emerging Market’s First AI-powered Cloud Customer Engagement Platform

Exotel Editorial

Exotel Editorial

Exotel Launches Ameyo XTRM, an Industry-First Telco Regulatory Compliant, Enterprise Contact Center Solution in India

March 1, 2023

Exotel Launches Ameyo XTRM, an Industry-First Telco Regulatory Compliant, Enterprise Contact Center Solution in India

Exotel Editorial

Exotel Editorial

Exotel Launches Generative AI Chatbot Builder Powered by GPT-4

April 5, 2023

Exotel Launches Generative AI Chatbot Builder Powered by GPT-4

Exotel Editorial

Exotel Editorial

Cloud Communication Empowers – 5.5 crore calls & 20 crore SMSes powered by Exotel for COVID Helplines

November 15, 2021

Cloud Communication Empowers – 5.5 crore calls & 20 crore SMSes powered by Exotel for COVID Helplines

Exotel Editorial

Exotel Editorial

Bullish on bots: How Agentic AI is changing customer support services

May 15, 2025

Bullish on bots: How Agentic AI is changing customer support services

Exotel Editorial

Exotel Editorial

Exotel’s Flagship Office in Bengaluru Reinforces Commitment to Unified Customer Interactions

October 9, 2023

Exotel’s Flagship Office in Bengaluru Reinforces Commitment to Unified Customer Interactions

Exotel Editorial

Exotel Editorial

Exotel Partners with Truecaller to Bring In Efficiency and Safety to Daily Life Business Communication

November 29, 2021

Exotel Partners with Truecaller to Bring In Efficiency and Safety to Daily Life Business Communication

Exotel Editorial

Exotel Editorial

Full Stack Customer Engagement Platform Exotel raises $40 million in Series D Funding to help Enterprises Deliver Connected Customer Conversations

January 4, 2022

Full Stack Customer Engagement Platform Exotel raises $40 million in Series D Funding to help Enterprises Deliver Connected Customer Conversations

Exotel Editorial

Exotel Editorial

Flexible and Compliant Cloud Calling is now Available to Indian Businesses as Exotel bags Virtual Network Operator License. First Indian customer engagement platform to become a virtual operator

February 23, 2022

Flexible and Compliant Cloud Calling is now Available to Indian Businesses as Exotel bags Virtual Network Operator License. First Indian customer engagement platform to become a virtual operator

Exotel Editorial

Exotel Editorial

Reimagining CX: How Exotel Unified CPaaS, CCaaS, and AI Into a Full-Stack Platform

August 8, 2025

Reimagining CX: How Exotel Unified CPaaS, CCaaS, and AI Into a Full-Stack Platform

Exotel Editorial

Exotel Editorial

Exotel appointed Udit Agarwal as VP and Head of Global Marketing

May 23, 2022

Exotel appointed Udit Agarwal as VP and Head of Global Marketing

Exotel Editorial

Exotel Editorial

Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence

March 3, 2026

Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence

Exotel Editorial

Exotel Editorial