Bengaluru-based customer engagement platform Exotel announced a new addition to its leadership by appointing Manpreet Madaan as VP of Revenue Operations.
In her new role, Manpreet would establish world-class Sales excellence through solid Revenue Operations processes. Exotel’s growth is led by large, strategic GTM, Sales, and revenue teams. By optimising end-to-end Sales ops through automation, tools, and processes, Madaan would aim to boost revenue and day-to-day efficiencies.
A Chartered Accountant by profession, Manpreet possesses 25 years of strong expertise in the fields of Business Planning, GTM Operations, Strategy, Program Management & Finance. She joined Exotel from UIPath, an automation company where she contributed to various phases of the company – from early growth start-up to one of the most successful tech IPOs of 2021. Madaan has a demonstrated history of working in global technology companies including Airtel, Microsoft, and Oracle.
Sachin Bhatia, Chief Growth Officer, Exotel commented “Last 2 quarters have seen Exotel expanding teams across the functions. Growth is an area where we have made significant investments, and teams have grown by more than 4x in the past 2 quarters. Manpreet comes on board with a wealth of experience in running Revenue Operations. I look forward to building a world-class growth team that is data-driven and strives for excellence with her support and insights“.
Commenting on her new role Manpreet said “I am so thrilled and excited to be part of the Exotel journey where the opportunity is immense. The company provides an unparalleled customer experience in the world of CPaaS, CCaaS and Conversational AI bringing all the goodness of the 3 organizations Exotel, Ameyo & Cogno AI together building a solid value proposition for the customer. I am looking forward to building the team from the ground up and contributing to the success of the #OneExo”
Exotel is the emerging market’s leading customer conversation platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license in India to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70+ million conversations every day for more than 7000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact center, communication API suite, and conversational AI platform from Exotel help some of the fastest- growing businesses in emerging countries manage their customer engagement.
Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.
For more info, visit: https://exotel.com