Software service companies are leaving no stone unturned in gearing up for the AI wave that is hitting the industry. A big part of that is training their engineers to not just know Al, but build on top of it.
Fom hunting for Artificial Intelligence (AI) engineers, to making big investments in educating their workforce on AI technologies, to conducting multiple AI hackathons, India’s top Software-as-a-Service (SaaS) firms are burning their midnight oil to adopt and bring in innovations within AI technology and move ahead in the race.
Founders and Chief Technology Officers of some of the SaaS firms have taken it upon themselves to train their team.“I'm doing it myself, I'm taking time out and training my employees and developers. We are literally sitting down and teaching the technology to people. We also don*t know everything there is to know when it comes to generative AI or AI, so the idea is for all of us to sit together and learn as we teach,” said Shivakumar Ganesan, CEO and Co-founder of customer conversation SaaS firm, Exotel.
In fact, Exotel recently announced the launch of ExoMind, a no-code tool enabling enterprises to create advanced chatbots built on top of proprietary artificial intelligence (AI) models and generative AI capabilities.
Exotel is the emerging market’s leading customer conversation platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license in India to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70+ million conversations every day for more than 7000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact center, communication API suite, and conversational AI platform from Exotel help some of the fastest- growing businesses in emerging countries manage their customer engagement.
Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.
For more info, visit: https://exotel.com