Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use voice broadcasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the voice blast.
Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.
Voice broadcasting helps you to reach a large audience easily with only a few clicks.
Use personalization to take customer experience to the next level. Make every call count.
The best part about the broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
The number masking feature has been a very worthy addition to making our customer experience even better.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Easily schedule & manage your voice broadcasting campaigns
Make informed decisions with the help of call recordings
Automate the campaign by creating retry logic, defining start & end time