Voice broadcasting

Voice Broadcasting Software

Broadcast voice messages in bulk to customers with a single click

What is voice broadcasting?

Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use voice broadcasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the call blast.

Features of our voice broadcasting software

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Text to Speech

Our Text to Speech engine can speak out the text you write, over a call, just like a human. Alternatively, you can also upload your own audio file.

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Import contacts

With Exotel you can easily import your contacts by uploading a CSV file. You can add fields like name, company, phone & email.

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Call tracking & recording

You can track all the calls right from the Exotel dashboard. Exotel records all the calls so that you can use it later for monitoring & training purposes.

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Report & analytics

Make better decisions & track performance by analyzing daily call reports. All these reports are real-time & detailed.

Easy call tracking and analytics

Improve your product/service using call recordings of your virtual numbers, available in your inbox

Advantages of voice broadcasting

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Increased response

Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.

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Improved productivity

Voice broadcasting helps you to reach a large audience easily with only a few clicks.

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Better customer experience

Use personalization to take customer experience to the next level. Make every call count.

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Increased efficiency

The best part about the broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.

Easy visual drag-drop dashboard

Just drag-drop applets and build your call flow. Don’t wait for developers to code them.

Asia’s most innovative companies use Exotel

Rajkishan

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.