Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use voice broadcasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the call blast.
Our Text to Speech engine can speak out the text you write, over a call, just like a human. Alternatively, you can also upload your own audio file.
With Exotel you can easily import your contacts by uploading a CSV file. You can add fields like name, company, phone & email.
Make better decisions & track performance by analyzing daily call reports. All these reports are real-time & detailed.
Just drag-drop applets and build your call flow. Don’t wait for developers to code them.
Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.
Voice broadcasting helps you to reach a large audience easily with only a few clicks.
Use personalization to take customer experience to the next level. Make every call count.
The best part about the broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Easily schedule & manage your voice broadcasting campaigns
Make informed decisions with the help of call recordings
Automate the campaign by creating retry logic, defining start & end time
Automated calls are charged based on your volumes and usage. To get detailed commercials, please contact our sales team.
To start an automated phone call, record your message, schedule the date and time, select the target group from your contacts you want the message to reach- and that's it!
Some of the industries that use automated calls are E-commerce, Hyperlocal, Healthcare, BFSI, NGOs, Retail, Real Estate, etc. Even political parties use automated calls to garner support from the public.
Automated calls are purely web-based. Therefore, all you really need is just a computer with a IP connection, and a tech person to do the integration.
No, they are not. There are no legal statutes against automated telephone calls.
Exotel offers unlimited channels, which means that there is no limit on the number of parallel calls you can make.
Automated phone calls broadcast a message to a large group of people, without having to dial each number individually, and can be scheduled as per your wish.