Voice broadcasting
What is voice broadcasting?
Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use voice broadcasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the call blast.
Text to Speech
Our Text to Speech engine can speak out the text you write, over a call, just like a human. Alternatively, you can also upload your own audio file.
Import contacts
With Exotel you can easily import your contacts by uploading a CSV file. You can add fields like name, company, phone & email.
Call tracking & recording
You can track all the calls right from the Exotel dashboard. Exotel records all the calls so that you can use it later for monitoring & training purposes.
Report & analytics
Make better decisions & track performance by analyzing daily call reports. All these reports are real-time & detailed.
Easy call tracking and analytics
Improve your product/service using call recordings of your virtual numbers, available in your inbox
Increased response
Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.
Improved productivity
Voice broadcasting helps you to reach a large audience easily with only a few clicks.
Better customer experience
Use personalization to take customer experience to the next level. Make every call count.
Increased efficiency
The best part about the broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.
Easy visual drag-drop dashboard
Just drag-drop applets and build your call flow. Don’t wait for developers to code them.
Asia’s most innovative companies use Exotel
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Kumar Vinod
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Why Exotel?
Here’s why you should use Exotel for voice broadcasting
Quick & efficient
Easily schedule & manage your voice broadcasting campaigns
Trackable
Make informed decisions with the help of call recordings
Customizable
Automate the campaign by creating retry logic, defining start & end time
E-book: Cloud Telephony in a Nutshell
If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business. And we decode each one of those and help you make a decision that is right for your business. Besides that, we talk about how automated calls forms an integral part of any cloud telephony suite.
FAQs
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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