Ameyo XTRM is an all-new Cloud Contact Center, built specifically for enterprises that consider Scale, Compliance, Simplified Operations, and Connected Customer Engagement as driving factors for choosing their contact center solution.

Built for Enterprises to Win Customers for Life

700 Million+

People connected

 

 

115000+

Agents on cloud

 

 

4 Billion+

Queries resolved by AI bots

 

21 Billion+

Annual engagements over voice, messaging & video

 

A Cloud Contact Center Platform, specifically built for enterprises

Bundled with Cloud Telephony

Ameyo XTRM is the industry-first Contact Center Software that comes bundled with cloud telephony. No partners, no telco involved to host or provide the telephony, Exotel is the only player in the market to provide both Contact Center Application as well as Telco in one place. Work on One Vendor, One SLA principle.

Secure. Compliant. Trusted.

Trusted by more than 7000 brands globally, Exotel offers enterprise grade security for all its applications and solutions and Ameyo XTRM is no different. It comes with adherence to ISO 27001 and PCI-DSS to ensure the uncompromised security of your data.

Power Up Voice Scalability

Unlock the full potential of your business with the all-new Ameyo XTRM. Add 20,000 users at one go in your voice contact center solution and experience true scalability. Further, built on a microservices architecture, it doesn’t only ensure scalability but also promises an uptime of 99.5%.

Get an AI-ready superhero platform

From AI-enabled bots to voice calls being deflected to chatbot, Ameyo XTRM is truly built with AI-ready capabilities to save you measurable operational costs. Handle volumes of interactions in no time with intelligent bots and seamless bot-to-agent transfer to handle complex queries.

All Interactions, Single Interface

Shift from multichannel customer engagement to an omnichannel customer experience consistent on platforms like Voice, SMS, Video, Social Media, Email, Chatbots, and more. Integrate any channel that your customers prefer.

The true cloud contact center experience with Exotel

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Zero Capex

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Zero Maintenance

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Zero Data Silos

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Zero On-prem Infra

One Centralized Solution
that lets you do more!

1

Unify Your Data

Work with large teams and forget about any data concerns. Ameyo XTRM lets you keep your data centralized while enabling you to handle large-sized campaigns and queues without any hassles.

2

Monitor Centralized Dashboards

Fetch all your reports in one go and access real-time data from a single dashboard. Ameyo XTRM enables you to perform centralized monitoring of all the users, campaigns from a single dashboard. You can also fetch centralized reports of all of these users in one go.

3

One Go Configurations

Leads to increased efficiency, improved productivity, and unstoppable success by avoiding repetitive configurations. Centralized administration brings all your administrative tasks together, making everything simpler, faster, and error-free.

Radically better. More powerful,
secure & flexible!

Transform your agents into top performers

Unify the all-new contact center solution with a unified yet simplified user interface that lets your users get precise insights into their performance, productivity, and availability so you can easily align your agents with centralized interaction insights, agent toolbars & pre-built connectors.

Give customers control with minimum agent intervention

Get IVR deflection, seamless transfer from bot to agent, and intelligent chatbots with vernacular language support. Help your customers to get their queries resolved quicker.

Powering 7000+ Businesses in 60+ countries

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.5% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Exotel is a leading Connected Customer
Conversation Platform

Want to know more power of Ameyo XTRM

TALK TO OUR EXPERTS

Seamless Integrations for a seamless experience!

To deliver high results in customer service, Ameyo XTRM by Exotel lets you integrate Cloud Contact Center with leading CRM and helpdesk systems. Streamline customer interactions, bring automation to your processes and provide greater flexibility to your teams. Adapt to changing customer demands and gain valuable insights into their behavior and preference without compromising on scalability. From personalized service to support, develop the ideal contact center for your team.

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