Pricing

Pay for what you use

All features included in all the plans!

Micro

₹ 5,555

3 Months validity

₹ 3,000 Rental

₹ 2,555 Credits

1 Exophone

2 Agents

Unlimited Channels

Multilevel IVR

Dabbler

₹9,999

6 Months validity

₹ 4,999 Rental

₹ 5,000 Credits

1 Exophone

3 Agents

Unlimited Channels

Multilevel IVR

Believer

₹ 19,999

12 Months validity

₹ 10,499 Rental

₹ 9,500 Credits

2 Exophones

6 Agents

Unlimited Channels

Multilevel IVR

Influencer

₹ 49,499

12 Months validity

₹ 10,499 Rental

₹ 39,000 Credits

10 Exophones

Unlimited agents

Unlimited Channels

Multilevel IVR

Custom Solution for Enterprises

Get in touch

We work with some of the biggest companies in Asia and help them with customized cloud telephony solutions

Call

Dabbler

₹9,999

6 Months validity

₹ 4,999 Rental

₹ 5,000 Credits

1 Exophone

3 Agents

Unlimited Channels

Multilevel IVR

Believer

₹ 19,999

12 Months validity

₹ 10,499 Rental

₹ 9,500 Credits

2 Exophones

6 Agents

Unlimited Channels

Multilevel IVR

Influencer

₹ 49,499

12 Months validity

₹ 10,499 Rental

₹ 39,000 Credits

10 Exophones

Unlimited agents

Unlimited Channels

Multilevel IVR

Custom Solution for Enterprises

Get in touch

We work with some of the biggest companies in Asia and help them with customized cloud telephony solutions

Call

*Has a Fair Usage Policy (FUP). Contact sales to know more
**Prices mentioned are excluding taxes

Here’s the rationale behind our pricing.

Trusted by

All our plans come with the following features

Call transfer
Auto dialer
Live dashboard

Call recordings
Call & SMS APIs
Automated calls & SMS

Reports and analytics
Real-time notifications
Call & SMS campaigns

Missed call services
Dynamic call flows

7

Days

Fully functional FREE trial with 1000 free credits

All our plans come with a no-commitment, 7-day FREE trial. No need to just look from a distance, you also get to play with the product! Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account. Get Rs. 1000 worth free usage (Calls & SMS) to explore and test all our features.

Frequently Asked Questions

What is an Exophone?

An Exophone is a virtual phone number on the cloud. This virtual number allows you to take multiple calls at the same time. Device intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.

How many minutes of usage do I get?

Exotel works on a credit system and 1 credit = ₹1. For eg. In a ₹9,999 plan you have 5,000 credits. You can use these credits for incoming calls, outgoing calls, and sending/receiving SMS

I want to have more than 6 agents what should I do?

If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at ₹199/month. You could also pay a flat fee of ₹1200/- per month and add an unlimited number of agents.

Can I make international calls or send international SMS?

Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.

Do you have any restrictions on the number of channels allocated to an account?

We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.

What is the validity of my trial account?

The trial account is valid for 7 days (pre-loaded with daily reducing credits worth ₹1000). After this, you can make a payment via credit card, debit card, net banking, or cheque to convert your account to full.

Our Special Plans for Startups & Non-Profits

Exotel for Startup

If you’re an early stage startup who is looking to integrate communication over calls and SMS with your product, we’d like to help.

Exotel for Non Profit Organizations

If you’re a non-profit organisation or a social enterprise working towards a cause, we would like to offer you Exotel for 15% more credits through our Non-Profit initiative.

What Our Customers Have to Say About Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus

Rajkishan

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Ranjana DK

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.