With over 1.5 billion users in 180 countries, WhatsApp is ideally placed to meet the emerging consumer demand for fast, efficient 'conversational commerce'. It's the most popular messenger app globally, boasting over 1 billion active accounts with 65 billion messages sent every day. It also represents a huge opportunity for enterprises to service their customers on a platform they're familiar and at ease with.
Event Date & Time: 20th Sep | 10:00 AM to 1:30 PM [Kuwait Time]
Venue: Courtyard by Marriott, Kuwait
Global Customer engagement trends such as the advent of generative AI that are shaping up customer expectations
Lead generation and customer engagement led challenges sector such as poor lead conversions and disconnected customer conversations
How can the leading firms globally address the above challenges using Generative AI and by leveraging WhatApp as one of the marketing channels?
Rising customer expectations and how are the leading BFSI, Healthcare, e-Commerce & Retail firms in Kuwait responding to these?
- Marketers (demand gen) from e-commerce & retail
- Customer experience heads from BFSI and healthcare
Global Delivery Head - Enterprise Business Solution at
Future Communications Company
Head of International Business (JAPAC, ME & Africa) at