OTP Service Provider

What is OTP verification?

A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters. It is used to authenticate and verify users before a transaction or a session in an app/website. Used by businesses to ensure a secure user flow, an OTP SMS service provider ensures timely delivery of these messages.

How can businesses use OTP verification (via an OTP Service Provider)?

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Authentication

Add an extra layer of security to your website and apps, without increasing the complexity for users. Authenticate registrations with OTP verification.

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Authorization

Be it account activation or deletion, use OTP verification to be sure that your customer data remains secure.

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Transaction Authentication

Keep all transactions safe and sound. Add an additional fold of security with OTP verification to complete a transaction securely.

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Reactivation

Reactivate a user account with a confirmed acceptance from them. Use OTP verification as a means of obtaining permission.

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Reset (like passwords)

Instead of sending codes or links via email, use the OTP service to verify users before password resets.

How businesses use our SMS platform

Take a glimpse of how Go-Jek usesd Exotel’s OTP verification solution to push their delivery rates up to 92% !

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Get ₹ 1000 worth free call & SMS credits

Advantages of Using OTP Services

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Cost Effective

Exotel is an OTP service provider that grows with you. Pay as you scale and never overspend on your resources.

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No Delay

Don’t keep a customer waiting for any more than 8 seconds. Our OTP service ensures timely delivery.

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Operational Efficiency

Send thousands of OTP verification messages without having to run multiple numbers. Our OTP SMS service provider can handle them all!

What Our Customers Have to Say Exotel

Rajkishan


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.


Senior Manager - Operations and Strategy

Prateek Jain


The number masking feature has been a very worthy addition to making our customer experience even better.


Former Associate Director - Driver Experience, Olacabs

Satish Chugh


Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.


Senior Manager- Last Mile Design, Ekart

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

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The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

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Superior Quality

Best success rates, voice quality and reduced latency

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Best Support

18×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive Reporting

Easy to understand, detailed reports sent every day

FAQs

A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters. It is used to authenticate and verify users before a transaction or a session in an app/website. Used by businesses to ensure a secure user flow, an OTP SMS service provider ensures timely delivery of these messages.
To put it in simple terms, this is how it works: 1. User enters the user name and password 2. A request is sent to the backend. 3. When username and password matches, OTP is sent. 4. OTP is entered to complete authentication.
Here's why you must consider Exotel for OTP services: 1)Cost Effective: Exotel is an OTP service provider that grows with you. Pay as you scale and never overspend on your resources. 2)No Delay: Don’t keep a customer waiting for any more than 8 seconds. Our OTP service ensures timely delivery. 3)Operational Efficiency: Send thousands of OTP verification messages without having to run multiple numbers. Our OTP SMS service provider can handle them all!
Any industry that deals with sensitive customer information can make use of OTP verification. Some examples of sectors that use OTP services are banking, healthcare, insurance, transport, etc.
OTP can be used to verify sign ups, users, and transactions.
The cost for OTP services are based on your usage. Contact us to get a detailed description of the pricing for your requirement.
Its very simple! Start your free trial.

Ebook: Cloud Telephony in a Nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business.



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