Enabling Contextual Customer Conversations In BFSI

The Role of Generative AI in Customer Engagement

By Invitation Only – Exclusive CXO Boardroom

Event Date & Time: 5th June 2024 | 09:30 AM to 01:00 PM [Philippines Time]

Venue - The Peninsula Manila

    Unleashing Contextual Customer Conversations In BFSI

    Step into the future of customer communication in Banking, an exclusive roundtable designed exclusively for C-suite leaders in the BFSI sector. This invite-only event promises transformative discussions on leveraging Generative AI to enhance customer interactions and streamline communication strategies.

    Event Highlights

    1

    Exclusive Networking: Engage with a select group of 15-20 top executives in a sophisticated knowledge-sharing environment.

    2

    Advanced AI Solutions: Explore how Generative AI can revolutionize your customer service through real-time analytics, sentiment analysis, and automated responses.

    3

    Strategic Insights: Gain actionable insights into integrating seamless communication channels that drive customer satisfaction and operational efficiency.

    • Leverage Generative AI to power contextual customer conversations and improved customer service. 
    • Improve overall customer satisfaction score while reducing overall customer service cost. 
    • Find the right balance between automated and personalized interactions. 
    • Co-create a gen AI-powered customer support solution suited to their organization’s goals and needs.
    Register

    EVENT SCHEDULE

    Speaker

    Sachin Bhatia

    Co-Founder & CGO

    Exotel

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