Pricing

15

Days

Fully functional FREE trial with $15 worth credits

Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account.

Get $ 15 worth free usage (Calls & SMS) to explore and test all our features.

Dabbler

$ 200

6 Months validity

$ 80 Rental

$ 120 Voice & SMS Credits

$ 0.001/min Incoming Charge

3 Agents

Unlimited Channels

—

Believer

$ 500

12 Months Validity

$ 150 Rental

$ 350 Voice & SMS Credits

$ 0.001/min Incoming Charge

6 Agents

Unlimited Channels

—

Influencer

$ 1000

12 Months validity

$ 150 Rental

$ 850 Voice & SMS Credits

Free Incoming

Unlimited agents

Unlimited Channels

1 Virtual Number

Custom Solution for Enterprises

Get in touch

We work with some of the top tech-driven companies in Asia & Australia and help them with customized cloud telephony solutions

Call

*Has a Fair Usage Policy (FUP). Contact sales to know more
**Prices mentioned are excluding taxes

Here’s the rationale behind our pricing.

All our plans come with the following features

Missed call services
Dynamic call flows
Call & SMS campaigns

Call recordings
Call & SMS APIs
Daily email reports

Reports and analytics
Real-time notifications
Automated calls & SMS

Frequently Asked Questions

What are the call charges?

The outbound calls prices start from $ 0.020 per minute. Your incoming calls do not bear any charges for Believer and Influencer plans.

What are credits? How many minutes of usage do I get?

Exotel works on a credit system and 1 credit = 1 $. For eg. In a $ 500 plan you have 350 credits. You can use these credits for incoming calls, outgoing calls and sending/receiving SMS.

What are the charges for a virtual number?

The Influencer plan comes with 1 free VN. An additional VN can be procured at $ 12 per month.

I only have SMS requirement.

We have a different plan for SMS only use-case. Contact sales for plans or get started with our free trial and we will get in touch with the plans.

I want to have more than 3 agents what should I do?

If you’d like to add more than 3 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at $ 5 per month.

Can I make international calls or send international SMS?

Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.

Do you have a fair usage policy (FUP) for monthly usage?

We do not have any FUP for monthly usage. Your usage can vary according to your business needs.

Do you have any restrictions on the number of channels allocated to an account?

We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.

Can I pick calls from the computer?

Yes, you can make and receive calls on your desktop.

Our Special Plans for Startups & Non-Profits

Exotel for Startup

If you’re an early stage startup who is looking to integrate communication over calls and SMS with your product, we’d like to help.

Exotel for Non Profit Organizations

If you’re a non-profit organisation or a social enterprise working towards a cause, we would like to offer you Exotel at a discounted price through our Non-Profit initiative.

What Our Customers Have to Say About Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus