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Powering calls & SMSes for Asia Pacific’s most innovative businesses
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Engineering Manager, 1mg
Ankur Aggarwal
What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.
Co-founder, Dunzo
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Co-Founder & CEO, Practo
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Former Associate Director - Driver Experience, Olacabs
Kumar Vinod
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Senior Manager - Operations, redBus
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Senior Manager - Operations and Strategy
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Assistant Vice President, Quikr Services
Ranjana DK
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Sales and Marketing Manager, T0rq03 Sports & Adventures
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Senior Manager- Last Mile Design, Ekart
In terms of SMS delivery rates, we have been able to push it up from about 84% to 92%.
Sudhanshu Raheja
Head of Mobile, GOJEK
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