Business SMS platform that is easy to use and reliable

business-sms

Transactional SMS

If you need to send alerts such as order confirmation, delivery alerts, etc., you need to pick this type of busines SMS. These can be sent to customers who are a part of the DND list as well.

Ex: Your order no %d has been shipped. you will receive this order by %s. Thanks for using our services.
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Promotional SMS

If you need to inform your customers or potential customers about offers or promotions you’re running, this is the kind of business SMS you need to pick. These text messages can only be sent to non-DND numbers.

Ex: 50% off all your grocery orders in the next 24 hours. Log into http://promotions.com to avail this offer.
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Transactional Opt-in SMS

These are messages that are not purely transactional but are sent to registered customers/clients.

Ex: Dear $, thank you for attending the conference. We look forward to having more of you.
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High Priority SMS

With our superior SMS delivery rates, we make your high priority SMSes like OTPs reach customers in time.

Ex: 47260 is your OTP for transaction. It is valid for 10 minutes. Do not share your OTP with anyone

Who should use our SMS platform?

Take a glimpse of how Exotel’s SMS platform helped Go-Jek increase their SMS delivery rates to 92% !

Ways you can engage with customers using our business SMS

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Bulk SMS Marketing Campaign

Reach out to all your customers with personalized messaging based your marketing requirements

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OTP Verification

Timely OTP verification SMS that helps improve the security of your business

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Appointment Reminder

Remind your customers about their appointments with automated business SMSes.

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Billing & Payment

Send your customers timely and helpful payment reminder

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Survey & Feedback

Business SMS is the most non-intrusive way for you to collect feedback from your customers after every interaction

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Status updates

Keep your customers updated about the status of their order, payments, deliveries, etc. via business SMS

Here is How Nearbuy Used SMS for Their Business

Nearbuy

How Nearbuy (Groupon) uses our business SMS service

Nearbuy’s entire business revolves around their interactions with customers and dealers. Therefore, getting in touch with their clients and traders within a specific time frame is the key to running their business operations efficiently. This led to Nearbuy getting in touch with us for business sms solutions.

Read More

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What our customers have to say about our business SMS platform

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

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Try Business SMS free for 15 days

Get ₹ 1000 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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