Drive Reliable and Trusted Engagement at Scale

21 Billions+

Annual engagements over voice, messaging & video

115,000+

Agents on cloud

4 Billion+

Queries resolved by AI bots

125 Million+

Hours of call duration

Reach millions worldwide with the most reliable and scalable Voice platform

Build, automate and modify customer journeys

Self-service, visual drag-and-drop APIs and conversational AI bots help you build and automate custom communication flows for any use case required. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys

Connect with customers irrespective of location, device or network

Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner with Exotel’s TrueCloud platform.

Experience true reliability and scale

Grow exponentially with Exotel’s elastically scalable platform, powering 40 million+ global voice transactions daily. Engage with customers reliably, backed by technologies like our patented telephony monitoring system, Polyfonix and network interoperability feature, ensuring flawless connectivity and reliability each time.

Building blocks to help you communicate

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Click to Call

Empower your agents and customers with one-click access to each on your app, browser or CRM over WebRTC-powered IP and PSTN networks

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ExoBridge

Connect with customers in a simple and cost-effective way while ensuring maximum connectivity and privacy

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ExoCampaigns

Schedule and broadcast your voice to the masses. Eliminate repetitive calling and drive higher response rates with call broadcasts

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SIP Trunks

Get started with PSTN connectivity on the cloud without needing infrastructure on-premises or complex cabling 

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WebRTC

Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC

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nOTP

Verify app users in a flash and boost CX with nOTP’s passwordless, flash/ missed call verification mechanism

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Voice Streaming

Cut costs, and increase agent productivity and CSAT with human-like voice bots and AI-powered agent assistance powered by voice streams

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In-App Calling

Have reliable and personalised 1:1 connects with customers within your app

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Verified Calls

Win customers' trust and improve call outcomes by communicating on company-owned, branded platforms with verified calling

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RM Connect+

Facilitate a secure 1:1 banking communication experience for your customers on official channels

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Lead Assist

Experience the most reliable and cost-efficient way to connect two parties backed by patented technologies

Elevate Your Business Communications with India's Premier Cloud Telephony Solution

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Proud to be Leader on G2 Crowd

Powering 7000+ Businesses in 60+ countries

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