Guide To Toll-Free Numbers for Businesses
You already have a fully staffed contact center. Yet you still feel like you can better your customer experience. You have a small business, but you feel like the size of the business sometimes hampers your opportunities. It would be nice to have a viable...
Here’s A Feature That Will Impact Your Customer Experience For Good: Call Forwarding

A seamless communication system is a foundation upon which the success of a business is built. Not only does it ensure that the information flow across various verticals is consistently maintained but it also helps organizations grapple with multiple networking complexities on a real-time basis….

{Updated} 5 cool usecases you can implement using Exotel & Google Sheets (with steps)

Updated: April 2018 In February 2016, we partnered with Pratham Books to bring the pure joy of a bedtime story to kids in some of the unprivileged parts of Delhi. What if we could just get these kids to give a missed call and get…

Why we gave our customers a children’s book as a holiday gift

You know it’s time for holiday gifting when you start receiving spam emails about “unique” gifts for all budgets. This year, we received about 348 spam emails from gift companies. Just kidding, we probably got a lot more. Everyone who has spent a reasonable number…

Storytelling: Building a personal narrative using theatre

Last week’s terrace talk with Aruna Ganesh was nothing short of captivating. From achieving accolades in branding to her successful transition into the theatre world, the whole talk was thoroughly engaging. Aruna(@arunaganeshram) is a performance director, deviser, designer and founder of Visual Respiration. After successfully…

Handle Incoming Calls the Way You Want Using Exotel’s Custom App Builder!

If you login into your Exotel dashboard and go to App Bazaar, you would see a lot of different apps which you can just install and start using right away. For example, the Oak Tree App is for the people who want to play an…

Aahar 2013, Bangalore, Exotel will be there!

Exotel presenting at AAHAR 2013, KTPO Exhibition Complex, Whitefield, Bangalore We are proud to be participating at AAHAR 2013, the famous event where many restauranteurs, food and beverage industry members will visit and participate and see some great products, and we hope to catch the…

2014 Elections India – Technology, Survey & Reach

Reflections of a young Indian who has seen both the elections of UP and technology It was the winter of 2012, but the temperature was already soaring in Uttar Pradesh with politicians fighting their lives out for the hot seat of Lucknow. In the dust…

JustDial is going IPO, Exotel is going JustDial!

This Monday opened up to a beautiful sunny morning and the news of the JustDial’s IPO breaking in to confirm the rumours. JustDial has indeed conquered the Indian SME Market helping businesses get found – from Mumbai to Manipur , from Srinagar to Sivakasi. Today,…

Top ways to use SMS, Call & Voice API

What are the top ways any company or individual can utilize our API to help improve their productivity and business efficiency? We get, asked that often, so we came up with a small list of already existing real-use-cases which can give you even better ideas…

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