Dialer software

Auto Dialer Software

Supercharge your outbound calling using our Dialer Software. Automate outbound calls, improve customer engagement & increase agent productivity.

 

 

 

What is an auto dialer?

An autodialer or automatic phone dialer is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

How an auto dialer can boost your business communication

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Saves time

Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process.

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Reduces manpower

Auto dialer software helps cut down on manpower by significantly increasing agent productivity, thereby enabling companies to achieve more with fewer resources.

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Increases sales

An auto dialer significantly increases a company’s sales as it can make more number of calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales

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Increases revenue

Using an automated dialer software, businesses can generate and convert more leads, ultimately resulting in higher revenue.

Features of an auto dialer

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Call recording

Auto dialers enable to track all conversations with call recording. The recordings can be utilized later for quality and training purposes.

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IVR

Create personalized customer call experiences using IVR. It enables you to collect information which can be used later to connect customers to the right agents faster.

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Call reporting

Keep a close tab on how your business phone system is performing with daily and weekly call reports.

Auto dialer for call centers

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Lead generation

Phone calls still remain a very effective channel for generating leads in B2B & B2C scenarios. Dialers can help in optimizing the complete lead generation process.

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Feedback

Taking customer feedback is quite crucial for growth & superior customer experience. It’s proven that feedback calls tend to get better responses when compared to emails & SMS.

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Lead Nurture

In the case of inbound leads, the lesser the response time, the better is the conversion rate. A dialer software helps you to qualify & nurture the leads faster.

Advantages of using an auto dialer system

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No manual number entry

No need to dial each customer’s contact number manually. Auto dialer does the dialing, while your agents can focus on talking and winning customers.

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Reduced effort

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem.

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Report analysis

Understand how many calls were answered, which agent took the most number of calls from Exotel’s detailed reporting.

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Seamless data collection

An auto dialer software is helpful to send out surveys to a large group of people. It can be integrated with your CRM to collect results seamlessly.

Try Exotel’s auto dialer software free for 15 days

Get free Call & SMS credits on sign-up

Asia’s most innovative companies use Exotel

Rajkishan


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.


Senior Manager - Operations and Strategy

Prateek Jain


The number masking feature has been a very worthy addition to making our customer experience even better.


Former Associate Director - Driver Experience, Olacabs

Satish Chugh


Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.


Senior Manager- Last Mile Design, Ekart

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

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Cloud Telephony for BFSI Industry

Are you a banker, stockbroker, or related to any financial institution? Then this whitepaper is for you. Know how cloud telephony can enhance your business productivity and streamline day-to-day operations.


 

Why Exotel

Here’s why you should use Exotel’s auto dialer software

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No installation cost

No extra charge for infrastructure or setup

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Integrate easily

Integrate our APIs seamlessly with all the leading CRMs in the market.

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Best-in-class features

Features like call recording, call tracking, IVR & more

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In-depth Analysis

Get all relevant call reports, live analytics, and campaign reports

FAQs

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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