Great CX isn’t just about people, it’s about systems that work smarter. Discover how GenAI can transform your contact center into a high-efficiency, insight-driven engine.
26 June 2025
03:00 PM (IST)
AI isn’t just a buzzword anymore, it’s transforming how modern contact centers operate. Join us for a power-packed session where we explore how GenAI can help you automate customer interactions, improve agent productivity, and boost overall CX efficiency. Whether it’s inbound support, outbound outreach, or post-call analysis — this session will walk you through real-world use cases and demos that show AI in action.
What You’ll Learn?
Quicker Turnarounds
Speed up resolutions with AI-powered routing and contextual awareness.
End-to-End Automation
Let AI handle the repetitive tasks, from lead triage to post-call QA.
Resource Optimization
Offload routine tasks to AI and scale without compromising productivity & efficiency.
Intelligent Insights
Turn every interaction into a source of CX intelligence and continuous improvement.