Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
Empower your agents and customers with one-click access to each on your app, browser or CRM over WebRTC-powered IP and PSTN networks
Connect with customers in a simple and cost-effective way while ensuring maximum connectivity and privacy
Schedule and broadcast your voice to the masses. Eliminate repetitive calling and drive higher response rates with call broadcasts
Get started with PSTN connectivity on the cloud without needing infrastructure on-premises or complex cabling
Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC
Verify app users in a flash and boost CX with nOTP’s passwordless, flash/ missed call verification mechanism
Cut costs, and increase agent productivity and CSAT with human-like voice bots and AI-powered agent assistance powered by voice streams
Have reliable and personalised 1:1 connects with customers within your app
Win customers' trust and improve call outcomes by communicating on company-owned, branded platforms with verified calling
Facilitate a secure 1:1 banking communication experience for your customers on official channels
Experience the most reliable and cost-efficient way to connect two parties backed by patented technologies
Self-service, visual drag-and-drop APIs and conversational AI bots help you build and automate custom communication flows for any use case required. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys
Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner with Exotel’s TrueCloud platform.
Grow exponentially with Exotel’s elastically scalable platform, powering 40 million+ global voice transactions daily. Engage with customers reliably, backed by technologies like our patented telephony monitoring system, Polyfonix and network interoperability feature, ensuring flawless connectivity and reliability each time.