Ameyo XTRM is the industry-first Contact Center Software that comes bundled with cloud telephony. No partners, no telco involved to host or provide the telephony, Exotel is the only player in the market to provide both Contact Center Application as well as Telco in one place. Work on One Vendor, One SLA principle.
Trusted by more than 7000 brands globally, Exotel offers enterprise grade security for all its applications and solutions and Ameyo XTRM is no different. It comes with adherence to ISO 27001 and PCI-DSS to ensure the uncompromised security of your data.
Unlock the full potential of your business with the all-new Ameyo XTRM. Add 20,000 users at one go in your voice contact center solution and experience true scalability. Further, built on a microservices architecture, it doesn’t only ensure scalability but also promises an uptime of 99.5%.
From AI-enabled bots to voice calls being deflected to chatbot, Ameyo XTRM is truly built with AI-ready capabilities to save you measurable operational costs. Handle volumes of interactions in no time with intelligent bots and seamless bot-to-agent transfer to handle complex queries.
Shift from multichannel customer engagement to an omnichannel customer experience consistent on platforms like Voice, SMS, Video, Social Media, Email, Chatbots, and more. Integrate any channel that your customers prefer.
People connected
Agents on cloud
Queries resolved by AI bots
Annual engagements over voice, messaging & video