Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
People connected
Increase in Lead conversion rates
Reduction in call center costs
Customer supports agent efficiency
Improvement
Customer queries resolved by bot
Enjoy 99.99% API uptime, backed by 17 data centers and robust multi-cloud deployments across India.
Our cloud-based solutions grow with your business, handling increased volumes effortlessly.
Maintain compliance within India's regulatory framework with our Unified License for Virtual Network Operators (UL-VNO).
Advanced phone number privacy solution protects your customer's privacy.
Connect with customers in their preferred languages, enhancing personalization and reach.
Concentrate on innovation and customer service, leaving regulatory challenges and the complex licensing process to us.
Skip hefty entry fees and uncertain ROI with a cost-effective collaboration.
Utilize established interconnection points (POIs) and operator relationships for quicker setup.
Exotel adapts to your unique requirements, offering varied levels of service integration for a seamless customer engagement. From minimal API integrations for basic SMS services to comprehensive, fully automated systems for customer lifecycle management, our solutions are flexible to suit your needs.
Simple API for SMS services, both domestic and international.
Virtual SIP trunk connections with four telcos, supporting multiple locations.
Platform integrations, including voice calls, chatbots, and VoiceBots.
Automation for the entire customer acquisition and lifecycle processes.