Reliability

Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

Security

Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place. The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect sensitive customer data.

Scalability

In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.

Transparency

Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

Customer Focus

Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.

Innovation

Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.