Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
People connected
Power your campaign with right channels, audience segmentation, deep analytics with GenAI powered marketing platforms reducing CAC by 5-8%.
Leverage advanced AI, multi and omnichannel communication for data-driven Sales and improve conversions by 10-30%.
Enhance last-mile delivery with privacy-focused communication and scam-prevention features, boosting trust and efficiency.
Streamline your collections process with clear communication and timely reminders improving conversations by 22%.
Drive-context aware conversations across multiple channels at ease boosting CSAT by 60% with context-aware customer engagement platform.
From telco lines to scalable, compliant, AI-powered contact center setups, with Exotel, you get everything in one place.
Build personalized customer conversations at every touchpoint using multi-channel clean APIs and no code apps.
Enable fast, engaging, and AI-powered conversation on WhatsApp and
other platforms.
Integrate with the Conversational Context CDP and CRM of your choice making it a most versatile customer engagement platform.
Dial strategically as per the contact’s past behavior, the time when they are most likely to pick up and equip agents with all the right details before they start the conversation.
Pick from single and multi-level IVR to suit different use cases and create customized IVR flows with personalized messages.
Increase customer loyalty, retention, and recurring revenue by prioritizing high-value customers.
Reduce hardware and maintenance costs and gain more agility. Use the phone system hosted on the cloud.
Stay up-to-date on your contact center performance with access to agent reports, call analytics, and customer conversations in one place.
Access and use relevant information from various data sources on a unified platform to improve business productivity and agility.
Always available, it handles tasks with ease and learns continuously to make every customer conversations more meaningful and personal.
Harnessing the power of Gen AI technology, the bot excels in intent recognition and executing intended actions through API integration, ensuring clear and effective dialogues.