What’s it about?

AI-powered Automated Quality Management (AQM) is reshaping how businesses approach conversation audits - delivering insights at scale. In this exclusive APAC-focused session, discover how businesses can use AI to drive operational efficiency and agent performance.

Here’s what you can expect:

• A quick look at how businesses in APAC are approaching conversation quality today
• See how AI is elevating audits with deeper insights and 100% conversation coverage.
• Explore real-world use cases and tangible benefits of AI-driven quality analysis.
• Hear from a leading BFSI leader and Exotel’s in-house expert on what’s working.
• Get a practical glimpse into Exotel’s AQM capabilities.
• Enjoy free credits post-session to explore AQM capabilities firsthand and unlock new possibilities.
• Bring your questions for an interactive Q&A.