Scale Business Communication with Exotel's Voice Platform

Drive Reliable and
Trusted Engagement at Scale

21 Billions+

Annual engagements over voice, messaging & video

115,000+

Agents on cloud

4 Billion+

Queries resolved by AI bots

125 Million+

Hours of call duration

Build, automate and modify customer journeys

Self-service, visual drag-and-drop APIs and conversational AI bots help you build and automate custom communication flows for any use case required. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys

Experience true reliability and scale

Grow exponentially with Exotel’s elastically scalable platform, powering 40 million+ global voice transactions daily. Engage with customers reliably, backed by technologies like our patented telephony monitoring system, Polyfonix and network interoperability feature, ensuring flawless connectivity and reliability each time.

Powering 7000+ Businesses in 60+ countries

Exotel’s Enterprise Contact Center and Cloud Telephony platform have enabled us to manage high volumes of user inquiries effectively, ensuring quick response times. With faster response times and 20% improved customer coverage, we have successfully streamlined communication across departments and regions. Exotel's solutions have been a key asset in supporting Shaadi.com's goal of delivering an exceptional matchmaking experience and was a one-stop solution to all our business needs!

Nilesh Borgharkar,
Sr VP Customer Support and Service

With Exotel's robust infrastructure, we've been able to offer our premium users enhanced caller identification and spam detection services at scale. The seamless integration across platforms and reliable performance have significantly improved our users' experience, giving them more control over their communication.

Raphael Mimoun
General Manager & Director Of Product

Our core objective is connecting relevant job seekers with employers. Exotel’s lead assist product has greatly benefited us, as we could scale to millions of phone interviews quickly and efficiently while preserving privacy

Abhishek Dhasmana
Senior Product Director

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Rajkishan
Senior Manager - Operations and Strategy

Using Exotel’s contact centre solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track a surge in call volume by configuring the server backend. In fact, their support executives went above and beyond to make this happen. Today, we have augmented our data-driven approach using Exotel to share and manage inputs for agents to reach desired outcomes. It allows us to identify areas of improvement and strengths.

Srinivasan Iyengar
Chief Operating Officer

The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, and Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, and reporting, easy to set up, and to top it, the support from the account manager.

Manan Manocha
Head of Customer Service

Business Voice Communication: Build any use case imaginable with Exotel’s Voice

Drive Reliable and Trusted Engagement at Scale

21 Billions+

115,000+

4 Billion+

125 Million+

Reach millions worldwide with the most reliable and scalable Voice platform

Build, automate and modify customer journeys

Connect with customers irrespective of location, device or network

Experience true reliability and scale

Building blocks to help you communicate

Click to Call

ExoBridge

ExoCampaigns

SIP Trunks

WebRTC

nOTP

Voice Streaming

In-App Calling

Verified Calls

RM Connect+

Lead Assist

Voice Logger

What you get with Exotel's Voice Solution?

No-code connectors

Patented monitoring and routing technology

Developer-friendly APIs

Real-time analytics

WebRTC-enabled solution

Secure conversations

The Exotel Advantage

Highly Secure

Patented Solutions

Superior Quality

Scale at Ease

Superior Reliability

Best Support

Powering 7000+ Businesses in 60+ countries

Chat with an Exotel expert for a 30-minute strategy session at no cost

Elevate Your Business Communications with India's Premier Cloud Telephony Solution

Customer Experiences That Speak Volumes

Drive Reliable and
Trusted Engagement at Scale