Detecting the Difference Between Humans and Machines: How Exotel’s AMD Logic is Powering the Next Wave of Smart Calling

In today’s connected world, customer calls are more than just ringing phones—they are moments of intent. But what happens when that call doesn’t actually reach a human? That’s where Answering Machine Detection (AMD) comes in. At Exotel, we’ve been working on refining our AMD logic—powered by robust telephony algorithms—to help businesses make smarter, more respectful […]

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