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Unpacking Trends & Insights in AI and Customer Engagement

Exotel Named a Leader in IDC MarketScape 2025: Redefining the Future of AI-Powered Customer Experience in Asia Pacific

IDC has recognized Exotel as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front-Office Conversational AI Software 2025 Vendor Assessment. This recognition cements Exotel’s position as one of the foremost innovators in AI-driven customer engagement — where intelligence, empathy, and automation converge to power meaningful conversations across voice, chat, and omnichannel experiences. For Exotel, this […]

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