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Transform customer engagement with our AI Voice Assistant. More than a bot, it’s your conversational partner, fluent in Hindi, English, and Hinglish. Available 24/7, it learns continuously for meaningful, personalised interactions. 

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Drive Reliable and Trusted Customer Engagement

40%

Reduction in Agent Workload

25%

Increase in Sales Conversion Rates

20%

Improvement in Collection Efficiency

Powering 7000+ Businesses in 60+ Countries

Benefits of
AI-powered Voicebot

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Sales

  • Engages potential buyers with persuasive product presentations, like showcasing iPhones.
  • Suggests alternative products and discounts when initial proposals don’t pique interest.

Customer Support

  • Solves customer issues and addresses inquiries effectively.
  • Escalates complex problems to the appropriate ticketing system for resolution.

 

Recruitment Assistance

  • Conducts initial screening interviews and gathers candidate information efficiently.
  • Filters candidates early, saving HR time and effort.

 

 

Appointment Coordination in Healthcare

  • Manages appointment scheduling by tapping into calendar availability through API checks.
  •  Offers seamless booking experiences, syncing with open time slots automatically.

 

Service Scheduling

  •  Facilitates service bookings for various products.
  •  Coordinates maintenance or service timing aligning with customer schedules.

 

EMI Collections

  • Proactively reminds customers of upcoming EMI dues and offers a payment link upon agreement.
  • Informs of possible repercussions in case of payment delinquency.

 

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The Capabilities That Makes It a Strong Choice for Your Business

Accurate and Human-Like Conversations

  • Human like comprehension: understanding of the intent and emotion of the query
  • Semantic search: capability to synthesize the response using semantic search based on the user query intent
  • Empathetic responses to match the user intent and emotion
  • Support for multiple languages

Seamless UX

Best in class streaming pipeline with exceptional latency and superior network jitter handling:

  • Speech recognition
  • Noise cancellation
  • User Interruption handling
  • Listening queues to manage any processing latency
  • Personalized responses (user name, conversation context etc.)

Adaptable to Multiple Business Scenarios

  • Configure to suit any business functions like sales, customer support etc.
  • Adaptable tone, glossary to match to the company policies and branding
  • Customisations based on the goal of the conversation

Ability to Learn From Multiple Sources

  • Documents: users can provide documents as input to the bot and bot can answer queries based on the documents
  • Rules defined by the users

Deployment Friendly

  • API integration: integration with external API for actions and information
  • Multi-platform: Available as a streaming applet, PSTN number, Whatsapp calling, SDK
  • Fallback options

Scalable and Reliable

  • Continuous improvement: conversation rating based on user rating and based on goal tracking
  • Resilient: Horizontally scalable, 24x7 availability etc.
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Customer Experiences That Speak Volumes

Experience our Gen AI Voicebot built for your use case.

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FAQ

A voicebot is an AI-powered voice agent that interacts with callers over phone calls, understands natural language, and responds in speech to complete tasks such as answering queries, booking appointments, checking status, or routing calls.

  • 24/7 availability without increasing headcount
  • Faster resolution of routine, high-volume queries
  • Reduced agent workload and operational costs
  • Consistent, policy-aligned customer responses

Traditional IVRs rely on rigid menus and keypad inputs. A GenAI voice agent enables natural, conversational dialogue, understanding intent even with varied phrasing and handling follow-up questions dynamically. It can escalate to a human agent when needed.

  • FAQs on policies, pricing, eligibility, or processes
  • Order, ticket, or complaint status updates
  • Intent-based routing and prioritization
  • Pre-call information capture to reduce AHT

Voice agents can qualify leads, answer product questions, address common objections using approved messaging, and schedule demos or callbacks especially effective for first-touch inbound calls.

They can book, reschedule, or cancel appointments in real time, check availability via system integrations, and send confirmations reducing no-shows and saving operational time.

Yes. They can initiate reminder calls, explain pending dues, capture commitment-to-pay responses, share payment links, and escalate sensitive cases to human agents.

BFSI: Loan checks, EMI reminders, KYC, fraud alerts, and collections

Healthcare: Appointment booking, reminders, reports, and follow-ups

Retail & E-commerce: Order tracking, returns, delivery updates, feedback

Logistics: Shipment tracking, rescheduling, address confirmation

Telecom: Plan upgrades, billing queries, recharges, troubleshooting

Travel & Hospitality: Bookings, cancellations, check-ins, confirmations

Education & EdTech: Admissions queries, fee reminders, onboarding

Real estate & Utilities: Lead qualification, service requests, bill reminders

GenAI voice agents use advanced speech recognition, intent detection, and contextual memory to interpret not just what the caller says, but what they mean even across accents and phrasing variations.

Yes. GenAI voice agents integrate with CRMs, ticketing systems, payment gateways, ERPs, and internal databases via APIs to fetch data and trigger real-time actions during calls.

The system intelligently transfers the call to a human agent with full context including conversation summary and captured details ensuring seamless handoff without repetition.

Enterprise-grade security frameworks, role-based access controls, encrypted communication, and compliance-ready architecture ensure data protection and regulatory alignment.

Yes. GenAI voice agents support multiple languages and accents, enabling natural conversations across regions while maintaining consistent service quality.

Voice agents help improve:

  • First Call Resolution (FCR)
  • Average Handling Time (AHT)
  • Containment rates
  • CSAT and NPS
  • Cost per interaction

Yes. By leveraging CRM data, past interactions, and customer history, the voice agent can personalize responses, recommend relevant actions, and adapt tone based on context.

With pre-built workflows and API integrations, voice agents can be piloted quickly and scaled from specific use cases to enterprise-wide deployments.

Voice agents handle routine and repetitive tasks, while complex, emotional, or high-value conversations are seamlessly routed to human agents optimizing productivity and experience.