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Your Bot. Our Number. Go Live in Minutes.

Inbound or Outbound. One Platform for Service, Support, Sales, and Collections.

Exotel Voice Streaming is engineered for ultra-low latency, developer-ready APIs, & instant scalability.

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Powering 300 Mn+ Calls. Trusted by Enterprises.

Experience AgentStream in Minutes

  • Create an account

  • Navigate to sandbox account and go to app bazaar

  • Select the voicebot applet and enter the websocket url

  • Get your number

  • Connect your AI bot via websocket

Experience AgentStream

Start Using AgentStream Now

Building a voicebot? You'll need to connect it to PSTN, WhatsApp, or in-app channels.

For WebRTC users, AgentStream pairs with our Digital Voice SDK for seamless voice delivery.

Getting-Started Guide Git Repo for Voice API, SDK and Bot

Do More With Exotel AgentStream

Collections

Build voice bots to boost recovery, powered by AgentStream.

Sales

Accelerate lead qualification by building AI voice agents streaming on AgentStream.

Support

Boost first-call resolution by building responsive support bots running on AgentStream.

Service

Build always-on voice support bots streaming via AgentStream to handle routine queries.

Reliable Infrastructure

What is Voice Streaming?

Voice streaming (AgentStream) is the real-time transmission of live voice data during a call to AI engines, supervisors, or external systems.

Unlike traditional calls that are static, voice streaming enables mid-call intelligence: live transcription, real-time agent assist, automated bot actions, multilingual support, and supervisor interventions, all while the conversation is still in progress.

With voice streaming, you can monitor, analyse, automate, and enhance conversations as they happen, not after they end.

FAQs

Dive into our FAQ section for more information

Voice streaming enables real-time transmission of voice data during a call, allowing AI engines, analytics systems, and supervisors to access and act on live conversations — unlike traditional calls that are isolated and static.

Not at all. Exotel provides no-code and low-code options to build voice bot flows, and offers easy integrations with CRMs, knowledge bases, and AI engines to help you go live in minutes.

Yes. Exotel’s platform supports flexible APIs and real-time voice stream delivery that can connect to your custom-built LLMs or third-party AI/NLU engines for mid-call automation and analysis.

Exotel supports agent-to-customer calls, bot-led calls, hybrid handoffs, IVRs with live monitoring, outbound reminders, click-to-call, multilingual conversations, and even machine-to-machine (bot ↔ bot) voice interactions.

Absolutely. Exotel’s infrastructure is enterprise-grade, designed to handle millions of concurrent calls with real-time intelligence, routing, and automation across regions.

Exotel is UL VNO-certified in India and follows stringent security protocols. It is compliant with local telecom regulations and data privacy standards, making it ideal for industries like banking, insurance, healthcare, and government.

With voice streaming, you get access to real-time transcription, sentiment analysis, keyword triggers, agent scoring (via CQA), and post-call summaries — all accessible via dashboards or APIs.

Yes. Exotel’s voice streaming supports real-time language detection, translation, and multilingual voicebot deployment for regional and international use cases.

Any bot that can receive audio over WebSocket

PCM 16-bit 16kHz is default. PCM 24kHz available via up/down sampling.

In under 10 minutes using our setup flow and GitHub code samples.

Yes, Exotel AgentStream supports bot-led retries and passthru fallback.

Yes, Exotel AgentStream is PCI DSS, DLT, TRAI, and UL-VNO compliant.
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