Decoding 140 & 160 Calling Regulations

Learn how TRAI's regulations can safeguard your consumers from fraud & spam, while boosting trust and ensuring compliance & secure communication.

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Timestamps

  • 0:09

    Introduction

  • 1:01

    Which all industries are under the new TRAI regulations impact?

  • 2:16

    Will this new implementation reduce the SPAM?

  • 4:00

    What if customers mark our 140-series calling number as spam?

  • 7:26

    For international calls, should businesses use the 140 or 160 series?

  • 8:47

    Customer Consent

  • 13:40

    How to manage multiple departments with just one 160 series number?

  • 14:49

    Will there be a drop in call pick up rates

  • 16:47

    Can missed call callbacks still be handled with 080 numbers

  • 17:22

    What should businesses do to stay ahead of these new regulations?

Host

Shambhavi Sinha

Inbound Marketing

Manager

Speaker

Vivek Jathanna

Vice President - New Initiatives

Exotel

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