Each release of Exotel’s platform undergoes rigorous testing against vulnerabilities reported by the ever-evolving CVSS Framework. We classify and address security issues in accordance with OWASP best practices. Continuous dynamic vulnerability scans and security penetration tests are conducted using both in-house and third-party resources. For static code analysis, Exotel utilizes tools like SonarQube to maintain high standards of security across our entire platform.
Exotel supports Single-Sign-On (SSO) with protocols such as SAML, LDAP (Active Directory), and OAuth to facilitate effortless sign-ins across our systems. We implement comprehensive and configurable password policies with strong hashing algorithms to ensure passwords are never stored in a human-readable format, enhancing security levels for different user roles.
Our platform includes comprehensive security features to mitigate risks such as clickjacking and SQL injection. We ensure added security through end-to-end data encryption during both storage and transmission. Exotel also offers flexible session and inactivity timeout configurations to manage enterprise security needs effectively. Additionally, with BYOK support, clients have the flexibility to manage encryption keys, further securing their data within our DB encryption framework
Preserve and protect contextual interactions across various media with advanced PII masking and encryption.
Ensure full compliance with stringent SEBI requirements and other contact center regulations without compromising functionality.
Get high availability and robust disaster recovery solutions to maintain maximum uptime and operational continuity.
Efficiently capture, organize, and safeguard contextual interactions across diverse media channels.
+91-808 8919 888
+91-808 8919 888
+966 135 181 912