Nik Sharma

Nik Sharma is a customer experience and enterprise sales leader with a career shaped by global perspective and a passion for strategic growth. With experience spanning the US, Southeast Asia, and the Middle East, he brings a nuanced understanding of how businesses can localize CX strategies while upholding global excellence. Nik blends performance-driven sales leadership with brand storytelling to craft scalable, impactful customer experiences. At Exotel, he champions modern communication frameworks, contributes thought leadership on customer engagement, and helps brands stay ahead in an increasingly digital world.