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This profile is authored by Adam Holtby Principal Analyst for Workplace Transformation, an expert in communication technologies and enterprise collaboration.
This analyst profile by Omdia dives into how the Communications Platform as a Service (CPaaS) market is evolving and why Exotel is emerging as a leading example of where the industry is headed.
Omdia one of the world’s most respected tech analyst firms calls Exotel a blueprint for the next generation of business communications:
CX Leaders & Customer Experience Strategists
CIOs, CTOs & Technology Decision-Makers
Digital Transformation & Operations Teams
Contact Center, Customer Support & Experience Operations Heads
Telecom, AI, and Platform Ecosystem Partners
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