Exotel StreamKit

Bridge your contact center and voice AI effortlessly

With unmatched speed, enterprise-grade security, and full compliance built in.

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Streamkit

25B+ Interactions a year, trusted by the leading brands.

Bring AI-Driven voice to your SIP systems, without the complexity

Exotel StreamKit is a cloud-native SIP-to-WebSocket connector that enables real-time, two-way audio streaming between enterprise contact centers and Voice AI platforms without extra infrastructure or complex setup.

It brings AI-driven conversations into traditional telephony while staying fully compliant with India's DoT regulations.

Streamkit Flow Diagram

The missing bridge between contact centers and AI voicebots

  1. SIP vs. WebSocket divide

    Contact centers run on SIP while voicebots use WebSockets - creating a gap that needs complex custom bridging.

  2. Difficult to scale

    Managing multiple bots or campaigns across use cases often requires manual effort.

  3. Slow Al integrations

    Connecting telephony with Al platforms takes weeks delaying experimentation and deployment.

  4. Complex telephony setup

    Asterisk servers and trunk configurations make deployment cumbersome.

  5. Compliance and security hurdles

    Linking on-prem systems with cloud Al raises data privacy and regulatory challenges.

  6. Limited Al interoperability

    Each Al vendor uses different protocols, making cross-platform integration difficult.

  7. Low visibility into call quality

    Hard to monitor or troubleshoot real-time audio once Al is in the loop.

How StreamKit Rebuilds the Missing Bridge

Connecting contact centers seamlessly with AI voicebots

Sandbox Testing

StreamKit provides a built-in sandbox to test and monitor Al integrations across vendors in real time.

Real-time SIP to WSS and SIP to SIP Streaming

Instantly route inbound or outbound calls between your PBX and Voice Al.

Multi Bot Routing

Connect multiple bots or campaigns per SIP trunk driven by SIP headers or customer ANI.

Agent Assist and Escalation

Allow voicebot to trigger Passthru API or SIP Transfer for live agent takeover in < 500 ms.

Developer Friendly

Simple REST APIs to create trunks, register bots, and manage routing - no PBX changes needed

StreamKit in action

StreamKit eliminates the need for manual Asterisk setup or SIP trunk configurations by providing a fully managed connector service. This dramatically reduces setup time troubleshooting and ongoing support tickets for customers and integrators.

  • Zero

    Manual Setup | SIP Complexity

  • 100%

    Led by StreamKit

Why Choose Exotel StreamKit

With Exotel, reliability is non-negotiable

7000+

Enterprises

Trusted Exotel to power their customer conversations.

Fastest Deployment

No PBX change, no infra Setup

Fully Compliant

With TRAI and DoT regulations

Local PoPs

India-based PoP for minimal latency and better call quality

StreamKit Documentation: Simple, Clear, Ready

Integrate with StreamKit

Enterprise-ready Observability

Metrics and dashboards build in.

No Technical Debt

Zero-touch SIP management and fully automated updates.

Get your AI ready contact center today

Let's build the future of customer experience, together

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