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Experience the new CX

Discover the Exotel Harmony platform where AI and human empathy meet in perfect balance.

  • Booth : #305
  • 17 – 19 November 2025
  • Kochi, India

    ai human harmoney image

    AI-human harmony in CX: from vision to outcomes

    • 19th
    • Nov 20251-1:30 pm

    Join Sachin and Kunal as they share how enterprises can accelerate digital transformation by blending AI precision with human empathy. 

    what a bot win a pod

    Experience it live

    Step into the shoes of a customer or an agent.

    Try our AI voice and chat experience to feel both sides of a connected, intelligent conversation. Explore how AI-led journeys and human-in-the-loop orchestration bring empathy and precision together, in real time.

    Drop by the Exotel booth, have a fruitful conversation with our voice agent, and explore the Harmony platform. Share your details after the chat, and you might just win an airpod in our What a Bot, Win a Pod! lucky draw. Winners will be notified via email.

    Book a Demo at the Booth

    * Terms & Conditions apply

    Take the next leap into the future of CX with harmony

    Learn how Exotel’s AI-first CX platform delivers CX that is smarter, faster, and deeply personal — not just efficient, but also empathetic.

    Intelligence

    Drive context-aware journeys that self-improve

    Unity

    Break silos to simplify operations and amplify outcomes

    Harmony

    Blend human insight with AI scale for personalized CX

    Meet the team

    Sachin Bhatia

    Sachin BhatiaCo-Founder & CGO

    Sachin Bhatia

    Gaurav AgarwalChief Business Officer

    Sachin Bhatia

    Udit AgarwalVP and Global Head of Marketing

    Sachin Bhatia

    Mohit JamwalVP - Solution Strategy & Product Marketing

    Sachin Bhatia

    Sahil GandhiDirector of Product Management