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Create Value Beyond the Hype: The Role of Generative AI in Customer Engagement

12th February, 2025

2:00pm to 6:00 pm [Mauritius time]

Casela Nature Parks , Mauritius

Unleashing Contextual Customer Conversations

Step into the future of customer communication, an exclusive roundtable designed exclusively for C-suite leaders. This invite-only event promises transformative discussions on leveraging Generative AI to enhance customer interactions and streamline communication strategies.

  • Leverage Generative AI to power contextual customer conversations and improved customer service. 
  • Improve overall customer satisfaction score while reducing overall customer service cost. 
  • Find the right balance between automated and personalized interactions. 
  • Co-create a gen AI-powered customer support solution suited to their organization’s goals and needs.

Event Highlights

1

Exclusive Networking: Engage with a select group of 15-20 top executives in a sophisticated knowledge-sharing environment.

2

Advanced AI Solutions: Explore how Generative AI can revolutionize your customer service through real-time analytics, sentiment analysis, and automated responses.

3

Strategic Insights: Gain actionable insights into integrating seamless communication channels that drive customer satisfaction and operational efficiency.

Speakers

Sachin Bhatia

Sachin Bhatia

Udit Agarwal

Udit Agarwal

Dr. Suraj Juddoo

Dr. Suraj Juddoo

Event Schedule